Gabino Hernandez
Orange Park
Summary
Dynamic Retail Parts Manager at AutoNation USA JAX with expertise in inventory management and operational efficiency. Proven track record in negotiating favorable pricing and enhancing customer satisfaction through streamlined processes. Strong organizational skills and a commitment to teamwork drive successful outcomes in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Parts Counter Person
AutoNation USA JAX
11.2023 - Current
- Implemented loss prevention measures to reduce shrinkage, protecting company assets and maximizing profitability.
- Streamlined inventory management by implementing an organized system for tracking and reordering stock.
- Analyzed sales data to identify patterns, informing decisions on inventory levels and promotional activities.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for retail parts.
- Oversaw daily store operations, delegating tasks appropriately among team members while maintaining overall responsibility for performance outcomes.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Maintained cleanliness and organization of the parts department, providing a professional environment for customers and staff.
- Collaborated with service technicians to ensure accurate and timely delivery of required parts for repairs.
- Developed strong relationships with vendors to negotiate better pricing and improved delivery times on orders.
- Streamlined the parts ordering process for increased customer satisfaction and reduced wait times.
- Stocked and managed stock of parts.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Parts Counterman
Duval Ford
11.2022 - 05.2023
- Collaborated with service technicians to ensure accurate and timely delivery of required parts for repairs.
- Set performance goals within the department and provided support strategies for team members seeking improvement opportunities or facing challenges in their roles as Parts Countermen.
- Coordinated shipping logistics for large orders or specialty items, ensuring timely delivery without damage or delays.
- Researched alternate sources when faced with backordered items or discontinued products, allowing customers greater flexibility in their purchasing options.
- Participated in ongoing training sessions to stay current on industry trends and new product offerings.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Automotive Parts Salesperson
American Transmission Co
07.2020 - 07.2021
- Facilitated seamless communication between warehouse personnel and front-end sales team, ensuring accurate and timely order fulfillment.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Established rapport with key automotive parts suppliers to secure preferential pricing for high-volume orders, ultimately increasing profit margins.
- Streamlined the ordering process for customers by implementing a user-friendly online catalog system, resulting in higher sales figures.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Back Counterman
Coggin Ford
09.2011 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Thomas Jefferson High School
El Paso, TX06-1985
Skills
- Warehouse organization
- Operational efficiency
- Pricing strategy
- Product merchandising
- Parts knowledge
- Stock control
- Returns handling
- Ordering parts
- Warehouse operations
- Forklift operation
- Purchasing strategies
- Operations management
- Invoice processing
- Goal setting
- Inventory restocking
- Inventory management
- Inventory auditing
- Stock management
- Coordinating paperwork
- Purchasing oversight
- Returns processing
- Profit and loss tracking
- Parts documentation
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Parts Counter Person
AutoNation USA JAX
11.2023 - Current
Parts Counterman
Duval Ford
11.2022 - 05.2023
Automotive Parts Salesperson
American Transmission Co
07.2020 - 07.2021
Parts Back Counterman
Coggin Ford
09.2011 - 06.2021
High School Diploma -
Thomas Jefferson High School
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