Edwin Serrano
Woodstock,GA
Summary
Starting out at Chick-fil-A I had to go through all the training and I worked my way up to trainer then team lead, then was given the opportunity to become a kitchen manager. Throughout that time, I not only learn how to manage myself, but to manage a whole kitchen staff into doing their best and always keep a positive work environment. As a kitchen manager, I have to look for ways to improve quality, cleaning timing, and always finding ways to be more effective.
Overview
3
3
years of professional experience
Work History
Kitchen Manager
Chic-Fil-A
Woodstock, GA
02.2022 - 09.2024
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Created more efficient ways to improve timing
- Always checked in and provided help with staffing members if needed
Education
High School - N/a
Woodstock High School
Woodstock, GA05.2022
Skills
Workflow planning
Operations management
Staff Management
Performance improvement
Kitchen staff coordination
Positive work environment
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Manager
Chic-Fil-A
02.2022 - 09.2024
High School - N/a
Woodstock High School