Gabreil Robinson
Johns Creek,Georgia
Summary
I am a versatile customer service professional with over five years of experience, adept at adapting to the unique needs of each business. Committed to delivering exceptional service across all areas, I contribute to the company's success by ensuring client satisfaction and operational excellence.
Overview
11
11
years of professional experience
Work History
Leasing Manager
Arium Johns Creek
Johns Creek, USA
05.2023 - 11.2024
- Greeted visitors warmly and directed them to correct personnel or office.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Wrote and filed reports each day on current leasing activities.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Organized and maintained order within the leasing office.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted market research to stay competitive and adjust leasing strategies accordingly.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Prepared and maintained accurate lease documentation and tenant records.
Leasing Consultant
Temporary Apartment Management
Suwanee, GA
08.2021 - 01.2023
- Greeted potential tenants and provided information about the property.
- Tracked leads using CRM software and followed up with interested parties.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
Leasing Consultant
The Oaks at Johns Creek
Johns Creek, GA
03.2020 - 06.2021
- Greeted potential tenants and provided information about the property.
- Encouraged prospective tenants to fill out applications after property tours.
- Oversaw daily operations, maintenance, and administration of various properties.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Conducted tours of available apartments, highlighting features and amenities.
- Received rent payments and tracked transactions in accounting software.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
Restaurant Manager
Benihana
Buckhead, GA
01.2019 - 12.2020
- Inspected dining and serving areas for cleanliness and proper setup.
- Assisted with kitchen preparation during peak times as needed.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Resolved conflicts among employees in an effective manner.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Front Desk Receptionist
Robinson International
Decatur, GA
01.2014 - 12.2018
- Greeted visitors warmly and directed them to correct personnel or office.
- Handled incoming and outgoing mail and packages.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated pick-up and delivery of express mail services.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Managed all payments processing, invoicing and collections tasks.
Education
High School Diploma -
Shiloh High School
Snellville, GA01.2015
Skills
- Customer service
- Data entry
- Market research
- Office organization
- Property management
- Lease documentation
- Tenant relations
- Market analysis
- CRM software
- Yardi
References
- Laquana Wandick, 650-246-9668
- Aniya Robotham, 678-522-5388
Timeline
Leasing Manager
Arium Johns Creek
05.2023 - 11.2024
Leasing Consultant
Temporary Apartment Management
08.2021 - 01.2023
Leasing Consultant
The Oaks at Johns Creek
03.2020 - 06.2021
Restaurant Manager
Benihana
01.2019 - 12.2020
Front Desk Receptionist
Robinson International
01.2014 - 12.2018
High School Diploma -
Shiloh High School
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