Dermatology Medical Assistant
Super Dermatology
01.2023 - Current
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Contribute to the establishment of a welcoming atmosphere in the clinic by consistently demonstrating professionalism and empathy towards all patients.
- Increase clinic efficiency by maintaining organized patient records including filing, organizing and scanning documents, and scheduling appointments in a timely manner.
- Verify patient insurance coverage and collected required co-payments
- Perform routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Triage urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Assist four dermatologists with examinations, procedures and documentation
- Prepare examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Direct patients to exam rooms, conduct patient questionnaires, and prepare for physician examinations
- Conduct initial consultations for new patients, gathering pertinent medical history, medication, symptoms, and allergies information for accurate diagnoses.
- Prepare patients for surgical procedures (skin tag removal, excisions, chemical peels, and biopsies)
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Assist physicians with minor skin surgeries, including preparing operating room and sterilizing instruments.
- Improve patient adherence to treatment plans by offering clear instructions and addressing concerns promptly.
- Prepare lab specimens for diagnostic evaluation.
- Maintain strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.
- Sanitize, restock, and organize exam rooms and medical equipment
- Update inventory, expiration and vaccine logs to maintain current tracking documentation.
