Gabrelle Burt

Work History

English Teacher 6-9th Grade

Seacoast Christian Academy

01.2024 - Current

Provided feedback on written assignments submitted by students.
Encouraged self-expression among learners through oral presentations or role plays.
Instructed advanced level courses including AP Literature and Composition.
Developed and implemented English curriculum to meet the needs of students.
Organized field trips related to literary works covered during the school year.
Integrated current events into lessons to promote critical thinking among students.
Utilized multimedia resources such as videos and podcasts in class sessions.
Integrated media content in class to improve listening skill, speaking skill and vocabulary.
Required spoken and written student responses to contexts to increase reading comprehension.
Developed class learning plans to meet district and statement requirements for instruction.
Established and enforced clear class objectives and requirements to promote consistent education for students.
Guided students to write for varied purposes and audiences to develop writing skills.
Planned dynamic lessons to increase student comprehension of books and literary concepts.
Designed and facilitated group projects to foster teamwork and problem-solving skills.

Customer Service Representative

Maximus

08.2023 - 12.2023

Assisted customers with their student loan inquiries, providing accurate and up-to-date information.
Responded to customer inquiries via telephone, email and in person.
Processed applications for student loan consolidation and refinancing.
Facilitated communication between loan servicers, lenders, borrowers and third parties involved in the loan process.
Assisted customers in understanding their rights under federal laws governing student loan debt.
Advised borrowers on strategies for managing their debts more effectively.
Received and posted payments to loan accounts.
Performed quality assurance checks on all processed transactions prior to submission.
Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
Provided one-on-one counseling to students regarding financial aid program options and requirements.
Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Located and suggested loan packages that met client needs and priorities.

Seventh grade English teacher

Duval Charter School at Southside

09.2022 - 06.2023

Plans and develops an engaging, age-appropriate course of study in the classroom, adhering to educational best practices and state and school district curriculum guidelines
Designs and presents individual lesson plans in one or more academic subjects using a variety of teaching techniques that appeal to various learning styles and methods
Prepares materials for lessons, assignments, and tests; evaluates, corrects, and grades student performance
Discusses academic difficulties or behavioral problems with students as they arise
Monitors students progress throughout the year and evaluates preparedness for high school
Communicates all progress and concerns with tact and professionalism to parents and, as appropriate, other faculty, staff, and/or principal
Builds and maintains positive relationships with parents
Enforces safety and security standards for students, staff, and visitors
Maintains required paperwork for individual student files, attendance and incident reports, and other necessary records
Monitors halls, study periods, and lunchrooms with other faculty and staff
Participates in faculty meetings, educational conferences, in-service opportunities, workshops, and other training seminars
Maintains knowledge of research, developments, and best practices in middle grade education
Performs related tasks such as sponsoring student activities or organizations.
Developed innovative lesson plans to engage students in English language learning.
Assessed student progress and provided feedback to improve performance and establish academic success.
Kept classroom organized, clean and safe for students and visitors.
Implemented differentiated instruction to meet needs of diverse learners(IEP or 504 students).
Integrated Smartboard and other instructional technologies into classroom.
Established positive rapport with all students and parents through home calls, emails and Parent Teacher Club.
Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
Prepared comprehensive English curriculum for multiple classes.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Attended department meetings to develop and update course curricula.

Extended Hotel Property Manager

Stayble Suites

01.2021 - 08.2022

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Introduced prospective tenants to types of units available and performed tours of premises.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Introduced new methods, practices, and systems to reduce turnaround time.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Communicated effectively with owners, residents, and on-site associates.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Collected and maintained careful records of rental payments and payment dates.

Overnight Freight Associate

Walmart /1219

08.2019 - 12.2020

Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Removed all boxes and related trash from sales floor and processed through compactors.
Maintained neat, organized stockroom free of hazards.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Inspected inventory to identify shortages and maintain consistent inventory.
Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Conducted daily inventory counts and verified accuracy of product levels.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Sorted and delivered materials to different work areas and staff.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.

Night Shift Front Desk Manager

APT suites extended suites

02.2019 - 12.2020

Trained new staff on correct procedures, compliance requirements, and performance strategies.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Kept accounts in balance and ran daily reports to verify totals.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved guest complaints by addressing issues with rooms promptly.
Prepared weekly employee work schedules to meet operational needs.
Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
Checked guests in out of hotel, made reservations, and processed payments.
Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Entered and updated sensitive customer information during check-ins and room changes.
Managed front desk maintenance of client records and lab data.
Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
Introduced customers to resort amenities with pleasant and helpful demeanor.
Maintained transaction security by verifying payment cards against identification.
Stored guest valuables in safe and individual boxes for security.

Legal assistant

Ankin Law Office

03.2018 - 01.2019

Assisted in preparing necessary paper work for all trials
Attended to incoming calls for general inquiry and other relevant information
Handled all correspondences on corporate or individual basis
Created spreadsheets to track client progress and document billable hours.
Prepared and managed attorney travel itineraries to optimize scheduling.
Filed all records systematically
Maintained working stock of office supplies such as legal notes, stationery, etc
Was responsible for handling all appointments, and scheduling of meetings with clients and other professionals
Maintained confidentiality of information shared and recorded at office
Scheduled appointments, court appearances, and depositions for busy law firm
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
Handled office scheduling and made notes for deadlines, motions, and other important dates
Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.

Lead Teacher, Toddler Room

IMPACT Learning Center

01.2016 - 02.2018

Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions
Increased student involvement in program offerings through strategic redesign of program processes and methods
Conferred with parents about student progress to boost family involvement and enhance student support
Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Oversaw work of teaching team to optimize student education.
Designed training program to teach new teachers school guidelines and increase overall success.
Implemented curriculum to enhance classes with learning-focused activities.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Engaged with children on individual basis to build positive relationships and promote learning.
Instructed children in health and personal habits, such as eating, resting, and toileting.

Summary

Overview

Work History

English Teacher 6-9th Grade

Customer Service Representative

Seventh grade English teacher

Extended Hotel Property Manager

Overnight Freight Associate

Night Shift Front Desk Manager

Legal assistant

Lead Teacher, Toddler Room

Education

High School Diploma -

Master of Science - Forensic Psycology

Bachelors of Criminal Justice And Forensic - Criminal Justice

Skills

Additional Information

Timeline

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