Gabriel Abasta
Castle Rock,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Collision Estimator
Caliber Collision
Centennial, CO
05.2025 - Current
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Ordered necessary supplies and materials needed for repairs on vehicles.
- Performed administrative tasks such as filing paperwork, preparing documents, as needed.
- Documented findings in a written report with photos to be used for insurance claims.
- Ensured that all safety protocols were followed while inspecting vehicles.
- Assisted customers in understanding their insurance coverage options.
- Communicated effectively with customers both verbally and in writing.
Auto Collision Estimator
Kaizen Collision Center
Aurora, CO
01.2025 - 05.2025
- Analyzed customer insurance coverage to determine if additional services were required.
- Performed vehicle inspections to assess the extent of damage and prepare estimates for repair costs.
- Processed payments from customers or their insurance companies upon completion of a job.
- Conducted follow-up inspections to verify that all repairs met quality standards.
Auto Collision Estimator
Kaizen Collision Center
Erie, CO
09.2024 - 01.2025
- Performed vehicle inspections to assess the extent of damage and prepare estimates for repair costs.
- Processed payments from customers or their insurance companies upon completion of a job.
- Documented any discrepancies between initial estimate and actual repair costs as they arose.
- Generated invoices detailing total costs associated with each job completed by shop personnel.
Parts Manager
Crash Champions
Glendora, CA
10.2023 - 09.2024
- Prepared documents for ordering parts, supplies, and equipment.
- Resolved customer inquiries related to part availability or quality issues.
- Collaborated with other departments to ensure timely deliveries.
- Monitored stock levels regularly to avoid backorders or shortages.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Inspected returned parts for damage before restocking shelves.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Ensured accuracy in order processing and invoicing procedures.
- Maintained records of all orders placed, received, and shipped.
- Coordinated delivery schedules for incoming orders.
Customer Service Representative
Service King Collision Center
Glendora, CA
01.2023 - 10.2023
- Identified opportunities for upselling additional products or services based on customer needs.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Automotive Porter
Service King Collision Center
Pasadena, CA
06.2022 - 01.2023
- Followed safety protocols while driving company vehicles offsite.
- Maintained accurate records of vehicle movement throughout the lot.
- Moved cars from one location to another for transport or delivery purposes.
- Responsible for keeping the dealership's lot clean and organized at all times.
- Ensured that all vehicles were locked securely before leaving them unattended.
- Checked, fueled and cleaned vehicles prior to customer pickup.
- Assisted customers with loading and unloading their vehicles when needed.
- Transported vehicle parts between service areas of the dealership as needed.
- Conducted routine checks on fluid levels, tire pressure, and brakes of parked cars.
- Inspected vehicle to verify pristine appearance for customer.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
Logistics Associate
Harbor Freight
San Dimas, CA
08.2020 - 06.2022
- Ensured compliance with safety regulations when handling hazardous materials or chemicals.
- Provided customer service support by responding to inquiries from customers regarding order status and shipment details.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Loaded and unloaded shipments from trucks
- Tagged and wrote identifying information on containers, boxes and cargo.
- Secured items in truck by strapping over protective padding.
- Packed boxes and stock using organizational guidelines.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Assisted customers with request
- Would help at cash register when needed
Education
High School Diploma -
South El Monte High School
South El Monte, CA06-2017
Skills
- Vehicle inspection
- Customer service
- Parts ordering
- Inventory management
- Problem solving
- Safety compliance
- Effective communication
- Team collaboration
- Time management
- Truck loading
- Truck unloading
- Heavy lifting proficiency
Timeline
Collision Estimator
Caliber Collision
05.2025 - Current
Auto Collision Estimator
Kaizen Collision Center
01.2025 - 05.2025
Auto Collision Estimator
Kaizen Collision Center
09.2024 - 01.2025
Parts Manager
Crash Champions
10.2023 - 09.2024
Customer Service Representative
Service King Collision Center
01.2023 - 10.2023
Automotive Porter
Service King Collision Center
06.2022 - 01.2023
Logistics Associate
Harbor Freight
08.2020 - 06.2022
High School Diploma -
South El Monte High School
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