Gabriel Agudelo
San José,USA
Summary
Security professional with experience in bar and nightlife environments, skilled in maintaining a safe atmosphere, monitoring entrances, checking IDs, and handling conflicts efficiently. Strong situational awareness and ability to de-escalate tense situations.
Background as a Professional MMA fighter, bringing discipline, control, and confidence when managing high-risk scenarios.
Overview
3
3
years of professional experience
1
1
Certification
Work History
La Palma Bar
Unarmed Security Guard
262 Keyes St
03.2025 - Current
- Monitored entrance and checked IDs to ensure compliance with venue policies.
- Controlled access and managed guest entry in a high-traffic, customer-facing environment similar to retail operations
- Maintained a safe and welcoming environment for both customers and staff
- Observed customer behavior and ensured smooth crowd management during peak hours
- Responded quickly to incidents and de-escalated situations to preserve a positive customer experience
Team Member
La Dolce Vita Gelato/ Coffe
Oakridge And Great Mall
06.2024 - 02.2025
- Provided fast and friendly customer service in a high-volume, fast-paced environment
- Assisted customers with product selection and delivered a positive customer experience
- Handled cash and card transactions accurately using POS systems
- Recommended products and encouraged add-ons to increase sales
Crew Team Member
Chipotle
Mountain View, CA
07.2023 - 03.2024
- Handled transactions and supported front-line service operations
- Worked as part of a team to maintain smooth workflow during busy shifts
- Maintained cleanliness and organization of work stations and customer areas
- Followed food safety and company procedures consistently
Skills
- Access Control & ID Verification
- Situational Awareness
- Emergency Response
- Risk Assessment
Certification
California Security Guard Card (BSIS Guard Card)
Timeline
La Palma Bar
Unarmed Security Guard
03.2025 - Current
Team Member
La Dolce Vita Gelato/ Coffe
06.2024 - 02.2025
Crew Team Member
Chipotle
07.2023 - 03.2024