Gabriel Andy Jimenez

• Lead and mentor team of 3 billing specialists, overseeing annual billings of $29M while ensuring strong compliance with client guidelines
• Configure and maintain case/matter workspaces in Coyote Analytics, ensuring accurate client billing requirements and rate structures
• Own complete billing cycle from time entry review through collections, including cash posting, payment reconciliation, and trust account management
• Process and oversee vendor expense invoices and client refunds while maintaining strict compliance with firm policies
• Direct month-end closing processes and financial reporting for six specialized practice groups: Fraud and Special Investigation Unit, Business Litigation & Transactions, Class & Complex Litigation, Education Counseling, Investigations, and Litigation, Employment Counseling, Investigations, and Litigation, General & Professional Liability
• Serve as primary escalation point for finance-related emergencies requiring immediate resolution
• Developed and executed comprehensive training programs for new attorneys on Coyote Analytics, accounting practices, and UTBMS code usage
• Manage collections process and ensure accurate expense coding and timely payments

• Orchestrated successful transition to new eBilling platforms while maintaining deadline compliance
• Streamlined billing workflows and cash posting procedures in Coyote Analytics
• Managed vendor expense processing and client refund requests
• Set up and maintained case/matter workspaces according to client specifications and firm protocols
• Managed client rate compliance and rate increase implementations across practice areas
• Provided comprehensive training to billing specialists on complex electronic billing requirements and UTBMS code application

• Consistently achieved high acceptance rates for electronic billing submissions
• Performed daily cash posting and payment reconciliation activities
• Processed vendor invoices and coordinated client refunds
• Guided legal staff in improving billing narrative quality and compliance practices
• Established new client billing protocols and ethical wall processes in Coyote Analytics
• Enhanced billing accuracy through proactive UTBMS code compliance monitoring
• Assisted in case/matter workspace configuration and maintenance

• Developed standardized partner billable hours analysis reporting templates
• Reduced billing cycle time through implementation of new quality control procedures
• Handled cash posting, payment allocation, and vendor expense processing across multiple client accounts
• Served as primary liaison between legal staff and clients for billing inquiries
• Maintained strong compliance with varied client fee schedules and billing requirements

• Oversee daily posting of incoming payments, and ensure the job is completed accurately as well as timely

• Handled incoming payments and other responsibilities include managing outgoing funds with skills such as issuing refunds, end of month reconciling, and sending off a wire of our compiled recoveries for our clients

• Experience working in both Accounts Payable and Receivable

• Customer service ad Collection skills when handling incoming calls from clients who may have inquiries as to why they are receiving a refund

• Research the application of payments sent to Johnson and Rountree and responding to all inquiries from our clients in a quick and efficient manner

• Data entry focused responsibilities requiring the accurate coding and filing of daily incoming correspondence from providers inquiring about their accounts with Johnson and Rountree

• Provide excellent customer service to healthcare providers that have been overpaid and audited by United Healthcare/Aetna/Cigna

• Encourage representatives to refund the excess they have received from our clients, and providing extensive breakdown of the incorrectly processed claim