Summary
Overview
Work History
Education
Skills
Websites
Certification
Community Service
Timeline
Generic
Gabriel Austin

Gabriel Austin

Northglenn,CO

Summary

Collegiate student athlete and seasonal associate well established in fast-paced and challenging environments. Integral role in previous two seasons leading team to first ever and back-to-back regional appearances. Promotes leadership and strong work ethic both on and off the field. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Looking to build knowledge and relationships to improve output and efficiency of work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Seasonal Associate

Sierra Trading Company
09.2022 - 02.2023
  • Managed customer relations and customer service through daily communication and interaction
  • Boosted customer experiences by delivering superior customer service, issue resolution, and merchandising
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
  • Worked various hours, days, nights and weekends as business needs dictate.

Operations Team Member

Lifetime Fitness Center
11.2021 - 02.2022
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Enhanced team productivity by scheduling and delegating tasks effectively.
  • Assisted in development of training materials for new team members, ensuring efficient onboarding.
  • Resolved customer issues promptly, maintaining high level of satisfaction and loyalty.
  • Participated in continuous improvement efforts by providing feedback on current processes and suggesting enhancements.

Education

Aerospace Operations -

Metropolitan State University of Denver
Denver, CO
05.2023

Skills

  • Collegiate Student Athlete
  • Microsoft Excel
  • Microsoft PowerPoint
  • Systems Tool Kit
  • Ability to Work in Team Environment
  • Ability to Work Under Pressure
  • Adaptability
  • Communication Skills
  • Fast Learner
  • Customer Service
  • Relationship Building
  • Client Engagement

Certification

Systems Tool Kit, Ansys Government Initiatives (AGI), Working towards obtaining a Level 1 and Level 2 certification of Systems Tool Kit (STK)

Community Service

  • Food For Thought, Denver, 08/2018-Current
  • Santa Clause Shop, Denver, 08/2018-Current

Timeline

Seasonal Associate

Sierra Trading Company
09.2022 - 02.2023

Operations Team Member

Lifetime Fitness Center
11.2021 - 02.2022

Aerospace Operations -

Metropolitan State University of Denver

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Gabriel Austin