Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Awuni

Waltham,MA

Summary

Hardworking and reliable employee with extensive experience operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual team player.

Overview

2
2
years of professional experience

Work History

Cashier

Home Depot
Quincy, MA
10.2023 - 07.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Answered customer questions and provided store information.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers by providing information and resolving complaints.

Assistant Merchandise Manager

Dollar Tree
Brockton, MA
02.2022 - 09.2023
  • Analyzed sales data to identify trends and opportunities in order to maximize profits.
  • Provided guidance and direction to team members on merchandising strategies.
  • Monitored inventory levels, stock availability, and back orders.
  • Planned purchasing needs based on customer demand and forecasted trends.
  • Collaborated with vendors to ensure timely delivery of merchandise.
  • Ensured compliance with company policies, procedures, and standards of operations.
  • Performed regular store visits to assess product assortment, displays, and pricing accuracy.
  • Implemented strategies designed to increase market share through improved product placement within stores.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Coordinated staff schedules and other labor activities to foster seamless delivery of service.
  • Developed pricing promotions and markdowns to meet sales and margin targets.
  • Transformed consumer feedback and fashion trends into successful product assortments.
  • Collected documentation to assemble new purchase order contract folders.
  • Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
  • Improved inventory turns and cycle count accuracy with aggressive and tactical buying methods.
  • Analyzed market and delivery systems to determine present and future material availability.
  • Identified systematic problems and root causes to resolve issues and improve service delivery.
  • Oversaw buying process by forecasting inventory demands and negotiating with suppliers.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

Education

Bachelor of Science - Computer Science

Lister Professional Institute
Accra,Ghana
05-2016

Skills

  • Cash Handling
  • Customer Service
  • Drawer balancing
  • Product Recommendations
  • ID Verification
  • Returns processing
  • Cleaning and sanitizing
  • Credit and cash transactions
  • Conflict Resolution
  • Order Verification
  • Written and verbal communication
  • Customer Relations
  • Ordering and stocking
  • Liquor Law Compliance
  • Issue Resolution
  • Cash Register Operation

Timeline

Cashier

Home Depot
10.2023 - 07.2024

Assistant Merchandise Manager

Dollar Tree
02.2022 - 09.2023

Bachelor of Science - Computer Science

Lister Professional Institute

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Gabriel Awuni