Gabriel Barba
Silver Spring,MD
Summary
Business Analyst/Business System Analyst with experience in all aspects of Software Development Life Cycle (SDLC) including Agile-SCRUM, Hybrid and Waterfall development methodologies. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
11
11
years of professional experience
Work History
Application System Analyst
CWS, Corp.
12.2022 - Current
- Assist Data Product managers with the design and implementation
- Assist with the consistent maintenance and documentation of Data Products
- Assist with the tracking and documentation of data product production, issue resolution, and web metrics
- Assist with the ongoing implementation of data products
- Draft supporting documentation and procedures
- Enhanced system efficiency by identifying and resolving software issues in a timely manner.
- Streamlined application processes for improved user experience and increased productivity.
- Collaborated with cross-functional teams to develop and implement effective software solutions.
- Designed and executed comprehensive test plans, ensuring the highest level of quality for all applications.
Business Analyst / Functional Consultant
CACI Inc
09.2019 - 12.2022
- Partnering with Product Owners to understand and prioritize Product Backlog, translate product vision and ideas into actionable work for the Development Team
- Develop user stories, as well as detailed use cases, stories, tasks, product wireframe, and process flow diagrams to support functional requirements
- Writing effective User Stories, with clear acceptance criteria, focused on business values that are understood by the technical team
- Involved in facilitating SCRUM events, Sprint Planning, Sprint Daily, Sprint Reviews, Sprint Retrospectives
- Working with Product Owner to distinguish User Story prioritization before sprint planning meetings
- Collaborate closely with project managers, Subject Matter Experts (SME’s), and developers to design and implement solutions
- Assess business processes and system inefficiencies to identify opportunities for improvement
- Act as a liaison and facilitator between customers, developers, and QA testers
- Work directly with project managers and product owners to understand the current business process
- Then perform gap analysis on the existing system
- Develop mock screens based on the requirements, and developed workflow diagrams, to validate use cases
- Define and groom User Stories with acceptance criteria for business rules
- Interacted with business owners, SMEs, and management team to identify the scope of each project to prepare use case, user story, and activity diagrams to further develop technical requirements
- Ensured all artifacts complied with corporate SDLC policies and guidelines
- Facilitated and managed meeting sessions with business owners, business system owners, development team, testing team, and process control team
- Facilitated defect review meetings involving all stakeholders to review confirmed defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines
- Assist in User Acceptance Testing (UAT).
Business System Analyst
Carefirst BlueCross BlueShield
12.2016 - 09.2019
- Worked independently with end users to define concepts and clarify functional and nonfunctional requirements
- Developed and documented business and functional requirements
- Participated in JAD sessions with project stakeholders to capture business rules and elicit requirements
- Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, unambiguous, and testable
- Set up requirements-gathering sessions with end-users and elicits and documents business and system requirements
- Worked stakeholders to define and track product roadmap
- Created and managed documentation of project in Confluence
- Worked with the QA to develop test plans and test cases for functional and integration testing
- Maintained the requirements traceability matrix to track requirements coverage
- Worked closely with the stakeholders to analyze complex business processes and business requirements
- Tracked defects and facilitated Defect Review meetings with team leads
- Worked closely with project managers, stakeholders, and business analysts to define test scope, gap analysis, risk analysis, and test dependency
- Documented any issues or defects and eventually got the sign off from the right parties
- Manually verified the validity of the failed test cases
- Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases.
User Support Analyst
Montgomery County Government
07.2013 - 12.2016
- Provide accurate and appropriate information in response to customer inquiries
- Demonstrate mastery of customer service call script within specified timeframes
- Scheduled county inspections
- Scheduled appointments for health and human services as needed
- Provided callers with public transportation arrival/departure times, schedules and directions
- Scheduled special collections for solid waste services
- Filed complaints and forward said complaints to respective departments
- Specialist for Montgomery County Department of Permitting Services and Department of Finance
- Specialized in Office of Human Resources with responsibilities including but not limited to: retrieving confidential and personal medical insurance coverage information for county government employees and retirees
- Member of Montgomery County’s Community Engagement team
- Intermittently participating as a Training Assistant for MC311’s newly hired contractors.
Education
Skills
- Campaign Performance Tracking
- Gap Analysis
- Data Mapping
- Business Process Improvement
Tools And Technical Competencies
MS Visio, DrawIo, SharePoint, JIRA, Confluence, SQL Server, Oracle, JAVA, SQL, JAWS, WAVE, Salesforce, MS Office
Timeline
Application System Analyst
CWS, Corp.
12.2022 - Current
Business Analyst / Functional Consultant
CACI Inc
09.2019 - 12.2022
Business System Analyst
Carefirst BlueCross BlueShield
12.2016 - 09.2019
User Support Analyst
Montgomery County Government
07.2013 - 12.2016
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