Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Barthel

Bloomington,MN

Summary

Food service professional with over 10 years of experience in both casual and fine dining environments. Demonstrates reliability and friendliness, quickly mastering new skills and concepts. Committed to delivering exceptional customer service and creating memorable dining experiences. Proven ability to multitask efficiently while maintaining a positive atmosphere.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bar Manager

Craft & Crew The Howe
Minneapolis, Minnesota
05.2024 - Current
  • Trained bartenders on beverage preparation and customer service techniques.
  • Managed inventory levels and ordered supplies to ensure product availability.
  • Developed seasonal cocktail menus to enhance customer offerings and experiences.
  • Enforced health and safety regulations to maintain a clean bar environment.
  • Resolved customer complaints efficiently, ensuring satisfaction and retention.
  • Monitored cash handling procedures to maintain financial integrity in transactions.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.

Bar Manager

Brick and Bourbon
Eden Prairie, MN
07.2023 - 05.2024
  • Managed bar staff while training new hires and implementing necessary disciplinary actions.
  • Maintained adequate inventory of alcoholic beverages, glassware, garnishes, and other supplies.
  • Monitored bartenders to ensure prompt and courteous service for all customers.
  • Enforced safety regulations and sanitation practices among employees.
  • Resolved customer complaints regarding food or beverage service efficiently.
  • Conducted weekly meetings to review upcoming events, promotions, and menu updates.
  • Analyzed financial data to enhance labor efficiency and reduce waste costs.
  • Prepared daily sales reports to identify trends in customer preferences.

Assistant General Manager

Shamrocks the irish nook
Saint Paul, MN
04.2023 - 07.2023
  • Executed comprehensive opening, closing, and shift change functions to maintain daily operations.
  • Interviewed, hired, and trained staff to improve customer retention and boost sales growth.
  • Resolved escalated customer complaints to enhance satisfaction and foster loyalty.
  • Ensured compliance with health codes and sanitation requirements while optimizing productivity initiatives.
  • Restocked beer and liquor consistently after special events to meet customer demand.
  • Increased revenue by promoting additional products and enhancing beverage offerings.
  • Monitored cash intake rigorously to reduce discrepancies in financial reporting.
  • Controlled labor costs by adjusting schedules according to anticipated customer demand.

Head Bartender

Hazelwood Food & Drink
Tonka Bay, MN
06.2021 - 03.2023
  • Handled customer complaints and disputes to enhance satisfaction levels.
  • Delivered exceptional bar service for weddings, business conferences, and society receptions.
  • Managed bar area, designed cocktail menu, and ensured inventory compliance.
  • Upsold patrons from shelf to premium brands, boosting overall sales.
  • Recommended food and drink pairings based on customer preferences and promotions.
  • Created innovative cocktails to drive customer interest and revenue growth.
  • Maintained list of transportation services for inebriated customers to ensure safety.
  • Trained new bartenders on drink preparation techniques and effective upselling strategies.

Bartender Server

Crave American Kitchen & Sushi Bar
Edina, MN
06.2017 - 06.2021

Verified identification to ensure adherence to state and federal alcohol regulations.
Fostered guest satisfaction by building rapport with both new and returning patrons.
Delivered prompt service during busy shifts while maintaining high standards of professionalism.
Assessed needs of patrons proactively, ensuring timely responses to requests.
Educated guests on daily specials and menu offerings, facilitating informed choices.
Maintained a clean bar area through regular tidying, sweeping, and mopping tasks.
Handled cash transactions accurately for efficient customer service experiences.
Collaborated with chefs to discuss menu alternatives for guests with dietary restrictions.

Server/Bartender

Red Lobster
Bloomington, MN
05.2013 - 05.2017

Maintained comprehensive knowledge of bar and menu items to provide informed recommendations.

Delivered high-quality food and beverage service to guests responsibly.

Ensured timely delivery of food and beverage orders within established time frames.

Prepared mixed drinks, poured wine, beer, and nonalcoholic beverages efficiently.

Executed post-event bar breakdown, returning leftover liquor, glassware, and banquet carts.

Managed financial transactions, including collecting payments and providing change.

Opened and closed bar tabs, transferring them seamlessly to dining area.

Upheld cleanliness standards in work areas while replenishing bar stocks daily.

Education

High School Diploma -

Prestonsburg High Shool
2011

Skills

  • Outstanding customer service
  • Team Leadership
  • Responsible Alcohol Service
  • Staff Training
  • Bar Management
  • Performance Monitoring
  • Front of House Management
  • Relationship Building
  • Inventory Management
  • Service Oriented
  • Issue Resolution
  • Excellent judgment
  • Anticipating guest needs
  • Problem solving
  • Strong organizational skills
  • Excellent communication skills
  • Energetic self-starter
  • Resourceful
  • Critical thinker
  • Time management
  • Strong customer relationship builder
  • Ability to handle fast-paced environment
  • Interviewing and training ability
  • Team-oriented
  • Willing to work under pressure

Certification

  • Servsafe

Timeline

Bar Manager

Craft & Crew The Howe
05.2024 - Current

Bar Manager

Brick and Bourbon
07.2023 - 05.2024

Assistant General Manager

Shamrocks the irish nook
04.2023 - 07.2023

Head Bartender

Hazelwood Food & Drink
06.2021 - 03.2023

Bartender Server

Crave American Kitchen & Sushi Bar
06.2017 - 06.2021

Server/Bartender

Red Lobster
05.2013 - 05.2017

High School Diploma -

Prestonsburg High Shool