Gabriel Bennin

Work History

Van Horn Automotive Group

01.2018 - Current

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Collaborated cross-functionally with headquarters, regional and other teams state-wide to maintain consistent message and experience.
Achieved established CSI for company, team and individual performance through teamwork and focus on customers.
Implemented systems and procedures to increase sales.

Van Horn Automotive Group

09.2015 - 01.2018

Greeted customers and helped with product questions, selections, and purchases.
Listened to customer needs and desires to identify and recommend optimal products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Built customer loyalty and retention by delivering excellent shopping experiences.
Negotiated purchase prices and explained sales, warranty, and optional products.

Van Horn Automotive

10.2012 - 09.2015

Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
Educated customers on product and service benefits, explaining features and answering questions.
Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Set up appointments with interested customers according to schedule availability.

Van Horn Automotive Group

10.2010 - 10.2012

Vacuumed interiors of vehicles to remove dirt and debris.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Washed, waxed, and buffed vehicle bodies for professional shine.
Applied protective agents, including sealants, to protect surfaces.