Gabriel Best
Summary
Dedicated Maintenance Supervisor offering 7 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. With comprehensive knowledge of facility functions ranging from HVAC, boiler systems, and electrical systems.
Overview
12
12
years of professional experience
Work History
Maintenance Manager
Second Street Fund
09.2022 - Current
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintenance Supervisor
FPI Management
01.2018 - 09.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised three employees and scheduled shifts.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Organized ongoing maintenance schedules to boost system performance.
Customer Service Specialist
Frito Lay
08.2016 - 01.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
Youth Program Leader
HUSD
04.2012 - 08.2016
- Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
- Fostered environment to offer choices, incorporate team building and promote sense of belonging and group identity for members.
- Gathered information and feedback from members about needs and interests.
- Followed code of conduct and employee handbook, supporting colleagues, sharing duties and actively participating in meetings.
- Established clear policies for handling emergency behavioral, illness and injury incidents.
Bakery Worker
Safeway
08.2011 - 04.2012
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
High School Diploma -
Hayward High School
Hayward, CA06.2011
Skills
- Facilities Maintenance
- Materials Requisition
- Inventory Replenishment
- Team Leadership
- Project Management
- Safety Monitoring
- Preventive Maintenance
- Apartment Maintenance
- Contractor Oversight And Relationship Management
- Employee Performance Evaluation
- Efficient In Appliance, Plumbing, And Mechanical Repairs
Accomplishments
- Managed 8 buildings with over 350 units while implementing cost saving measures to stay within budget for 6+ years.
- Resolved product issue through consumer testing.
- Built a network of qualified vendors while building professional relationships.
References
Katie Sherriff
209-471-9334
Erriana Jackson
510-322-0300
Timeline
Maintenance Manager
Second Street Fund
09.2022 - Current
Maintenance Supervisor
FPI Management
01.2018 - 09.2022
Customer Service Specialist
Frito Lay
08.2016 - 01.2018
Youth Program Leader
HUSD
04.2012 - 08.2016
Bakery Worker
Safeway
08.2011 - 04.2012
High School Diploma -
Hayward High School
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