Summary
Overview
Work History
Education
Skills
Assessments
Languages
Affiliations
Timeline
Generic

Gabriel Bettencourt

Arnold,MD

Summary

Self motivated sale associate, who thrives in a team environment. Strong customer service skills with a life long passion for all things Apple from the age of 7 to now. Intimately familiar every iPhones from 3 to 13, iPads, computers and all OS operating systems.

Overview

5
5
years of professional experience

Work History

Babysitting

Family of 4
Arnold, MD
11.2022 - Current
  • Collaborated with parents regarding their expectations and beyond
  • Kept detailed records of activities and behaviors
  • Attended parent meetings to discuss any concerns or issues that may arise
  • Developed trusting relationships with both parents and children through consistent interaction and transparency
  • Making sure homework/house chores are finished

Host/Lead Busser

Lemongrass Asian Bistro
Arnold, MD
03.2023 - 05.2024
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Cleaned tables as guests left and set them as well
  • Swept floors regularly
  • Helped out servers whenever there was something to be done
  • Answered telephone to provide dining information, take reservations, and enter takeout/DoorDash orders into Toast system
  • Accepted any open shifts and covered co-worker's shifts that weren't attended

Sales Associate

Sunglass Hut
Annapolis, MD
05.2021 - Current
  • Answered incoming calls
  • In charge of sales statistics and made sure the company/employees were doing above and beyond
  • Conducted credit card transactions through POS System
  • Placed orders and assisted with returns
  • Educated customers about our products, warranties, and policies
  • Responsible for store displays and stocked the floor, as well as maintaining a clean service environment
  • Prevented theft and filed theft claims right after the incidents occurred

Cashier/Customer Service

Safeway
Arnold, MD
07.2020 - 10.2020
  • Helped customers with returns or any problems that they had with either service or their purchases
  • Handled packages and also mailed them out
  • Checked out customers and assisted them with their groceries

Cashier/Customer Service

Green Valley Marketplace
Arnold, MD
11.2019 - 02.2020
  • Greeted customers as they came to checkout items
  • Managed concerns made by customers
  • Processed all items so they could be purchased
  • Accepted cash and credit card payments, issued receipts and provided change

Education

High school diploma or GED -

Broadneck High School
05.2021

Associate of Arts - Film Studies - Transfer

Anne Arundel Community College
Arnold, MD

Skills

  • Cash Handling
  • Merchandising
  • Negotiation
  • Store Management Experience
  • Food Service
  • Retail sales
  • Microsoft Office
  • Computer skills
  • Customer service
  • Data entry

Assessments

  • Retail customer service, Proficient, 11/01/21, Responding to customer situations in a retail setting
  • Sales skills, Familiar, 11/01/21, Influencing and negotiating with customers
  • Customer focus & orientation, Familiar, 01/01/22, Responding to customer situations with sensitivity

Languages

Portuguese
Elementary
English
Full Professional

Affiliations

  • Taking photos and making films for school and also for fun
  • Making DJ mixes and remixes of songs
  • Helping out with friends' families' small businesses (child care and food trucks)
  • Keeping up with Apple products and iOS/macOS updates through news articles and YouTube (zollotech/iJustine/MKBHD)

Timeline

Host/Lead Busser

Lemongrass Asian Bistro
03.2023 - 05.2024

Babysitting

Family of 4
11.2022 - Current

Sales Associate

Sunglass Hut
05.2021 - Current

Cashier/Customer Service

Safeway
07.2020 - 10.2020

Cashier/Customer Service

Green Valley Marketplace
11.2019 - 02.2020

High school diploma or GED -

Broadneck High School

Associate of Arts - Film Studies - Transfer

Anne Arundel Community College

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Gabriel Bettencourt