Gabriel Boyd
Elmhurst,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Enterprise Management Trainee
Enterprise Rent-A-Car
06.2023 - Current
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Analyzed customer feedback to identify areas for improvement.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Managed approximately 30 incoming, calls and emails per day from customers and management.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
Digital Marketing Intern
Loebig Ink SEO & Web Design
08.2022 - 06.2023
- Analyzed how to optimize various websites utilizing search engine optimization for various websites
- Which helped create more traffic for websites and helped create more business for the companies involved
- Collaborated on the creation of a multitude of websites for small business and WordPress, and each customer received targeted results, and were educated on how to maintain traffic
- Networked with 10 to 15 previous clients and potential clients to help generate more business and continue to grow the business by the creation of developed contracts that helped map out the lists of services provided by Loebig Inc
- Contributed to and wrote five SEO friendly blog articles for financial services clients to increase traffic into the website
- Attended various Business Network International meetings and learned how networking happens with various businesses.
Certified Sales Floor Advisor
Best Buy
01.2022 - 05.2023
- Provided customers with a positive shopping experience by answering questions, and problem solving
- Provided on average 20-30 customers a day with information on over 500 different electronic devices, which helped aid their decisions, while driving an average of $40,000 of revenue each month
- Collaborated with coworkers to meet and exceed organizational goals meeting on exceeding and quantifiable goals, received positive feedback on performance review
- Nominated and awarded MVP Q4 sales top performer (2023) within six months of starting at sales role, based on performance and customer reviews for the months Nov, Dec, and Jan, while creating over $100,000 in sales revenue and premium memberships.
Digital Marketing Internship
Cornerstone Used Books
09.2021 - 12.2022
- Created various social media posts to advertise and broaden the store's target market audience including Instagram and Facebook
- Took more than 20 pictures of highlighted places of interest within the store to help advertise the store's benefits and various deals that were available
- Studied and learned about search engine optimization and introduced how it could help create more internet traffic and bring more consumers to their stores website.
Education
Bachelor of Science in Business with Concentration in Business Management -
Elmhurst University
Elmhurst, IL05.2023
Skills
- Corporate Communications
- Policy Implementation
- Cross-functional Team Coordination
- Quality Assurance
- Risk Management
- Financial Analysis
- Customer Relationship Management
Websites
Accomplishments
- Achieved elite in sales by placing fifth in region C amongst Management trainees
- Ranked second in Sales at top 100 airport
Leadership And Activities
- BSU (Black student union) member
- Football Collegiate athlete (5 years)
- Recipient of Founder's Scholarship
- Recipient of Community Foundation FRV
- Kranz Merit Award
Coursework
- Cross-Functional Team Development, A study of the major theories of group leadership, providing students with an orientation to the leadership functions in both profit and non-profit organizations
- Interpersonal Communication, Learned how to enhance interpersonal communication skills as well as survey-related theoretical foundations. Focused on verbal and nonverbal forms of human interaction.
- Principles Of Marketing, A study of the functional aspects of marketing, the operations of our marketing systems and methods by which marketing decisions are made. Emphasis on strategy development through the application of sound marketing principles.
Timeline
Enterprise Management Trainee
Enterprise Rent-A-Car
06.2023 - Current
Digital Marketing Intern
Loebig Ink SEO & Web Design
08.2022 - 06.2023
Certified Sales Floor Advisor
Best Buy
01.2022 - 05.2023
Digital Marketing Internship
Cornerstone Used Books
09.2021 - 12.2022
Bachelor of Science in Business with Concentration in Business Management -
Elmhurst University
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