Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Bruzon Suarez

Miami,Florida

Summary

I’m a Backend Developer with over 10 years of experience working in the software development industry. Solution-driven at Back-end developer adept at contributing to highly collaborative work environment, finding solutions and determining customer satisfaction. Built products using Design Patterns for microservices solutions. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

4
4
years of professional experience

Work History

Analyst Operations Support

Verizon
12.2022 - Current
  • Analyze calls from our clients through the different business processes (Activation with Pin, Reactivation with Pin, Refill, Phone Upgrades, Cross Company, External Ports, Min change, Purchase Reactivations, Purchase Refill and others ) related to each of the IVRs (TW, ST ML, GoSmart, Tracfone, Net 10, SafeLink, Simple Mobile and Walmart Family)
  • Categorize them into Successful, Contained and Transferred calls.
  • Extracted stats to be able to improve our workflows and be able to anticipate the needs of our clients.
  • Help and support to our tester teams from CEBU and Barranquilla.
  • Update VDN keys related to the routing of the calls between our different IVR's.
  • Perform Post Implementations from our releases to analyze the behavior of particular changes in our IVR's and their apps.
  • Realize queries over our schemas in Oracle Data Base to identify patterns linked to our customers needed.
  • Analyze the logs related to the behavior of the services consumed by the IVRs, implemented in both SOAP and Rest.

Java Developer

Trax
09.2022 - 10.2022
  • Implemented and refactored modules inside the eMRO web app (V5 and V7).
  • Interacts with Management and business stakeholders for the requirements and business solutions.
  • Performed QA testing, fixed issues, and demonstrated solutions to clients.
  • Review the test cases and test results.
  • Perform frontend implementations using primefaces.
  • Perform backend implementations.
  • Implemented calls to Rest API services.

Back End Developer & Business Analyst

Edgebound
07.2020 - 01.2022
  • Implemented and refactored microservices such as ETL (Extraction, Transformation, and Load), DOM (Distributed Order Management), and Order Processing to integrate data into Ecommerce platforms.
  • Gathered and analyzed business requirements based on the client's sales processes.
  • Designed solutions and provided estimates on development timelines.
  • Performed QA testing, fixed issues, and demonstrated solutions to clients.

Backend Developer

MagnaCerta
07.2020 - 01.2021
  • Implemented and refactored microservices by using GRPC Framework following Verifiable Credentials Standard.
  • Documented solutions using Confluence.
  • Performed Quality Assurance testing, reported issues, and technical debt cleanups.

Education

M.D. - Computational Science

National Laboratory of Applied Informatics
Xalapa, Veracruz
09.2021

Bachelor of Science - Software Engineer

Higher Polytechnic Institute José Antonio Echeverría (CUJAE)
Havana, Cuba
06.2013

Skills

Programming Languages:

  • Java
  • C
  • PLSQL
  • JavaScript
  • R
  • Python

Database Servers:

  • Oracle Data Base 11g and 19c
  • MySQL Data Base 8019
  • PostgreSQL Data Base
  • MongoDB
  • Cassandra

Other tools and technologies:

  • Java
  • Java Server Pages (JSP)
  • JSF
  • Servlets
  • ORM Hibernate
  • Java Persistence API (JPA)
  • Spring Boot Framework
  • Oracle ADF 11g and 12c
  • Angular 5,6 and 7
  • React
  • Node JS
  • Service Oriented Architecture
  • Web Services – SOAP / REST/ gRPC
  • Kubernetes
  • Docker
  • Mongoose
  • Software Design Patterns
  • Microservices

Java build tools:

  • Maven
  • Gradle
  • Ant

Java application servers:

  • Tomcat
  • JBoss
  • Oracle WebLogic
  • Glassfish
  • IBM Websphere
  • Keycloak

Oracle SOA Suite

Testing tools:

  • JUnit
  • Mockito
  • Selenium
  • Jest

Version Control and platforms:

  • Git
  • GitHub
  • Bitbucket
  • Jira

Data Science:

  • Feature selection algorithms
  • Machine learning
  • Evolutionary algorithms
  • Microarrays in neuroscience applications
  • AI
  • WEKA
  • OrangeDataMining
  • OpenRefine

Cloud Platforms:

  • AWS
  • GCP

Operative Systems: Windows, Linux, and macOS

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Analyst Operations Support

Verizon
12.2022 - Current

Java Developer

Trax
09.2022 - 10.2022

Back End Developer & Business Analyst

Edgebound
07.2020 - 01.2022

Backend Developer

MagnaCerta
07.2020 - 01.2021

M.D. - Computational Science

National Laboratory of Applied Informatics

Bachelor of Science - Software Engineer

Higher Polytechnic Institute José Antonio Echeverría (CUJAE)

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Gabriel Bruzon Suarez