Office:
- Made, canceled, and rescheduled various reservations.
- Promoted positive customer interactions.
- Answered and responded to various phone calls and messages.
- Maintained and upheld, various company policies.
- Completed tasks such as filing, copying, and preparing rental agreements.
- Improved guest experience by addressing questions and concerns promptly and professionally.
- Prepared and edited documents to produce precise, accurate and professional communication across the park.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized campground management software to record and track customer information.
- Restock and maintain various products in the office.
- Made supply runs to keep the business operating efficiently.
Maintenance:
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained business aesthetics by performing task such as grass cutting, weedeating, poisoning, weeding, and pressure washing
- Performed repair on critical park infrastructure.
Beach Attendant:
Maintained a clean comfortable environment for guest along with the aesthetics of the property by:
- Kept Inflatables filled at an appropriate level.
- Cleaned chairs daily.
- Raked the beach daily.
- Maintained and upheld the Wristband Policy
All aspects of these jobs listed above include:
- Making guest aware of any hazards
- Making guest aware of park events
- Enforcing park rules
- Maintaining a good attitude