Gabriel Canizales
San Jacinto,CA
Summary
Self-motivated and organized business leader with a dedication to quickly adapting to new challenges. Strong problem-solving abilities with demonstrated passion for cultivating relationships with clients and team members while growing businesses and achieving positive results.
Overview
22
22
years of professional experience
Work History
Transportation Services Manager
CR&R Waste and Recycling Services
Perris, CA
10.2024 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated closely with team members to meet customer expectations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted in maintaining truck maintenance schedules by reporting any mechanical issues or concerns immediately.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Transportation Operations Manager
FedEx
Redlands, CA
11.2010 - 09.2024
- Established trust through effective communication and follow-up on customer requests and concerns.
- Researched customer service issues to identify root causes and determine appropriate resolutions.
- Utilized computer software applications such as Microsoft Office Suite, Kronos Workforce Central. for data entry, tracking and generating reports.
- Monitored daily operations to ensure compliance with safety regulations.
- Managed fleet operations including vehicle selection, maintenance scheduling, and fuel management.
- Implemented usage of new technologies, such as GPS tracking systems and in-cab video footage, to improve operational safety.
- Oversaw the recruitment, training, and performance evaluation of transportation staff, fostering a culture of excellence and safety.
- Collaborated with the IT department to enhance transportation management systems, improving day-to-day operations of employees.
- Designed and executed training programs on transportation safety standards and operational best practices.
- Conducted regular inspections of vehicles for maintenance needs or damages, ensuring vehicles were optimized for on-road safety.
Area Supervisor
UPS
Baldwin Park, CA
09.2003 - 10.2009
- Developed and maintained a positive working environment for all staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
Education
High School Diploma -
West Covina High School
West Covina06-2003
Some College (No Degree) -
Mt. San Antonio College
WalnutSkills
- Customer Relationship Management
- Time management abilities
- Problem Resolution
- Inbound and Outbound Calling
- Staff recruitment
- Dispatch operations
- Route Optimization
- Cost control and tracking
- Safety Management
- Policy Development
- Fleet Management
- Proficient in Microsoft Word, Excel, Power Point, Outlook, One Note
Timeline
Transportation Services Manager
CR&R Waste and Recycling Services
10.2024 - Current
Transportation Operations Manager
FedEx
11.2010 - 09.2024
Area Supervisor
UPS
09.2003 - 10.2009
High School Diploma -
West Covina High School
Some College (No Degree) -
Mt. San Antonio College
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