Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriel Carlson

Phoenix,AZ

Summary

A highly motivated and results-driven professional with a proven track record of consistently exceeding expectations and delivering high-quality work. Known for my dedication, reliability, and ability to thrive in fast-paced environments. Eager to contribute my skills and experience to a challenging and rewarding opportunity.

Overview

10
10
years of professional experience

Work History

Person in Charge

Albertsons Grocery Store
04.2022 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Set overall vision and provided team leadership.
  • Enhanced employee engagement with regular feedback sessions, professional development opportunities, and recognition programs.
  • Collaborated with cross-functional departments to achieve company-wide goals and improve overall business performance.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Groundskeeper

Partners in Grime
05.2015 - 07.2016
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
  • Maintained aesthetic consistency across multiple properties by following specific design guidelines.
  • Enhanced visual appeal of property by meticulously maintaining lawns, flower beds, and hedges.

Level 7 Associate

In N Out Burger
11.2017 - 04.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

None -

University of Wyoming
Laramie, WY

Skills

  • Effective leadership
  • Innovation skills
  • Attention to detail
  • Customer service
  • Equipment operation
  • Goal oriented
  • Relationship building
  • Decision-making
  • Team building
  • Coaching and mentoring
  • Analytical thinking
  • Conflict resolution
  • Operations management
  • Process monitoring and improvement
  • Problem-solving abilities
  • Multitasking Abilities

Accomplishments

Tom Staffileno Award

Timeline

Person in Charge

Albertsons Grocery Store
04.2022 - Current

Level 7 Associate

In N Out Burger
11.2017 - 04.2022

Groundskeeper

Partners in Grime
05.2015 - 07.2016

None -

University of Wyoming

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