Gabriel Carr
Athens,OH
Summary
Passionate customer service professional with 6+ years of experience providing quality products and resources in my community. Skilled at meeting customer needs with attention to detail and adapting designs to maximize consumer satisfaction. Expertise in sales and store management.
Overview
3
3
years of professional experience
Work History
Shop Manager
Atwater Smoke Shop
City of Los Angeles, CA
04.2022 - 04.2022
- Educated customers vastly on products such as CBD, vape equipment, waterpipes and tobacco
- Organized finances to reflect business practices
- Kept tract of trending products using SquareSpace
- Created a safe environment for all; mediated issues such as harassment and disorderly conduct.
- Created promotions to ensure all products are sold.
- Built a website/online store
- Displayed products in an appealing manner
- Ensured products sold were all of quality and resolved issues if they didn't reach legal standards.
- Worked with customers on money transfers through Western Union
Jewelry Sales Consultant
Kay Jewelers
Athens, OH
02.2020 - 04.2020
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality
Sales Associate
Silver Serpent Exotic Gifts
Athens, OH
02.2019 - 11.2019
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Outlined various products to medical marijuana and tobacco customers in accordance to the law, such as vaporizers, CBD and other essential tools
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Bought and tested various products in order to give a transparent and knowledgeable experience to the consumer
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Grill Operator
Ruby Tuesday's
Athens, OH
06.2018 - 10.2018
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines
- Oversaw care and maintenance of kitchen equipment
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal
- Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Line & Preparation Specialist
Chipotle Mexican Grill
Athens, OH
01.2018 - 06.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Ensured proper handling and preservation methods while packaging and storing food products
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Cashier
Panera Bread
Mason, OH
09.2017 - 01.2018
- Replenished and rotated food items, following correct food cooling and storage procedures
- Assisted bakers and cooks with procuring necessary ingredients from inventory area during high-volume periods
- Arranged bakery displays to showcase goods such as bagels and pastries to drive product sales
- Cleaned, vacuumed and dusted all areas to maintain organized, professional appearance for employees and clients
Pizza Chef
Two Cities Pizza Co.
Mason, OH
04.2017 - 09.2017
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment damage
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination
- Communicated with serving team to encourage customer expectations are met and exceeded when possible
Sandwich Artist & Drive-Thru Crew
Jimmy John's
Mason, OH
07.2016 - 04.2017
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention
- Operated kitchen equipment including deli slicers to match company guidelines for product weight and appliance safety
- Established and maintained clean and comfortable environments by sweeping, organizing, and sanitizing the restaurant after every shift
- Assembled food orders in less than 30 seconds while maintaining appropriate portion control
Education
High School Diploma -
William Mason High School
Mason, OH05.2017
Some College (No Degree) - Agroecology
Hocking College
Nelsonville, OHSkills
- Security Monitoring
- Customer Service
- Computer Literacy
- Employee Training
- Payment Processing
- Inventory Management
- First Aid/CPR
Accomplishments
- Active member of the Boy Scouts of America for 12 years
- Trumpet Player in WMHS Marching Band for 4 years
- Advocated T.A.C.O's mission to decriminalize cannabis in Athens County
- Eagle Scout as of May 9th, 2016
- Served as a Private (E2) in the Ohio Military Reserves
- Student Volunteer at WMHS
- Independent Homeless Outreach
Timeline
Shop Manager
Atwater Smoke Shop
04.2022 - 04.2022
Jewelry Sales Consultant
Kay Jewelers
02.2020 - 04.2020
Sales Associate
Silver Serpent Exotic Gifts
02.2019 - 11.2019
Grill Operator
Ruby Tuesday's
06.2018 - 10.2018
Line & Preparation Specialist
Chipotle Mexican Grill
01.2018 - 06.2018
Cashier
Panera Bread
09.2017 - 01.2018
Pizza Chef
Two Cities Pizza Co.
04.2017 - 09.2017
Sandwich Artist & Drive-Thru Crew
Jimmy John's
07.2016 - 04.2017
High School Diploma -
William Mason High School
Some College (No Degree) - Agroecology
Hocking College
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