Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriel Castro-Roca

Caguas,PR

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

La Artigiana Coffee Shop
Caguas, PR
05.2021 - Current
  • In charge of customer service and shop operations from start to finish, including inventory control and order compliance.
  • Trained newly hired employees in customer service, meal preparation, and equipment use.
  • Worked cooperatively with coworkers, developing procedures to rebalance staffing requirements and cutting employee turnover by 15%.
  • Encouraged guests to purchase presents from the coffee shop and handcrafted bouquets.
  • Responded to consumer questions and gave precise product and service information.

Assistant Coach (Major Practice)

Borinquen Coqui Volleyball Club
Cupey, PR
01.2022 - 07.2022
  • Cultivated a supportive team atmosphere by giving athletes feedback on their efforts in training and competitions.
  • Led drills and taught players tactics, strategy, and game performance data.
  • Scheduled practices in an organized manner and kept up facilities and equipment facilities training.
  • Assisted in the recruitment of outside players in the club volleyball program while keeping an eye on and assessing the performance of the squad.
    created and customized workouts for individuals and training sessions.
  • Assisted in planning and arranging travel for the US Nationals qualifying tournament.

Food Distribution Assistant

Servicios de Mercancías y Auditoría (MAAS) Inc.
San Juan, PR
05.2020 - 07.2020
  • Maintained close communication with the delivery service and the warehouse to guarantee that the food was delivered every day on time.
  • Worked in tandem with the local administration to choose the delivery location for food.
  • Responsible for organizing the delivery of food boxes to communities through truck drivers.
  • Responsible for keeping inventory levels and ensuring that they were delivered to the appropriate community members in coordination with the community leader.
  • Cultivated positive working ties with municipal project managers and the town major.

College Math and Science Tutor

Self Owned
Orlando, FL
10.2017 - 06.2019
  • Provided algebra, physics, and chemistry tutoring to high school and college students.

Assistant Coach

Criollos Volleyball Academy (Winter Camp)
Caguas, PR
12.2015 - 01.2016
  • Team members for advanced sports development training to enhance each player's performance.
  • Assisted with weightlifting, flexibility, and strength training exercises to maintain athletes' strength and health.
  • Training trainer in everyday drills.

Office Support - Summer Job

Servicios de Mercancías y Auditoría (MAAS) Inc.
San Juan, PR
06.2015 - 08.2015
  • Disseminated and coordinated letters among departments and made sure that the right paperwork was on hand for invoicing.
  • Maintained a stock of the tools used by tradespeople and office supplies.
  • Provided customer service by returning calls, sending messages, processing orders, and updating clients on the progress of their orders.
  • Processed invoices as an office assistant.

Camp Leader - Summer Job

Notre Dame Summer Camp
Caguas, PR
06.2014 - 07.2014
  • Scheduled and planned volleyball/basketball clinics and sports activities for campers.
  • Plan programs to promote the development of physical and mental sports.
  • Provide entertainment and learning needs for young participants.
  • Arranged and scheduled sports clinics and volleyball/basketball matches for campers.
  • Created initiatives to support the growth of both mental and physical sports.
  • Satiate the young participants' requirements for amusement and education.

Education

Exercise Science, BS -

MercancíasMercancíasBorinquenArtigianaAuditoríaAuditoríaCupeyCoquiSagrado Del Corazón University
San Juan, PR
06.2022

General Studies, AS and Exercise Science -

Valencia College/University of Central Florida
Orlando, FL
05-2019

Skills

  • Proficient in MS Office, Outlook, Word, PowerPoint, and Excel
  • Flexible, quick learner, enthusiastic, adaptable, creative, self-motivated, and responsible
  • Spanish - Speaking, Reading and Writing: Native
  • English - Speaking, Reading and Writing: Fluent

Accomplishments

  • Dean List – Fall 2018 and 2022
  • Cum Laude – Jun 2022

Timeline

Assistant Coach (Major Practice)

Borinquen Coqui Volleyball Club
01.2022 - 07.2022

Customer Service Representative

La Artigiana Coffee Shop
05.2021 - Current

Food Distribution Assistant

Servicios de Mercancías y Auditoría (MAAS) Inc.
05.2020 - 07.2020

College Math and Science Tutor

Self Owned
10.2017 - 06.2019

Assistant Coach

Criollos Volleyball Academy (Winter Camp)
12.2015 - 01.2016

Office Support - Summer Job

Servicios de Mercancías y Auditoría (MAAS) Inc.
06.2015 - 08.2015

Camp Leader - Summer Job

Notre Dame Summer Camp
06.2014 - 07.2014

Exercise Science, BS -

MercancíasMercancíasBorinquenArtigianaAuditoríaAuditoríaCupeyCoquiSagrado Del Corazón University

General Studies, AS and Exercise Science -

Valencia College/University of Central Florida

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Gabriel Castro-Roca