Summary
Overview
Work History
Education
Skills
Experience:
Timeline
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Gabriel Clarke

Direct Consumer Loans Processor
Brentwood,CA

Summary

Document Control Specialist with experience in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.


Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Document Processor

Bank Of The West
San Ramon, CA
05.2022 - Current
  • Worked with internal staff to process documents and sent for closing.
  • Assisted in continuous improvement activities while developing and maintaining resulting documents.
  • Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
  • Maintained document control system and updated work instructions, procedures and associated databases.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Monitored and created control reporting to track performance of system and process integrity, vendors, internal workflows and SLAs.

Office Manager

Carson Swim School
Brentwood, CA
05.2015 - 08.2022
  • Updated reports, managed accounts, and generated reports for company database.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Developed and implemented marketing strategies to increase customer engagement and drive revenue.
  • Maintained computer and physical filing systems.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Inventory Specialist

Kolaboration Ventures
Antioch, CA
12.2019 - 12.2021
  • Performed data entry and completed proper paperwork.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed physical inventory counts each month.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Developed and implemented strategies to keep stocks organized and reduce excess inventory.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.

Education

High School Diploma -

Freedom High School
Oakley, CA
07.2011 - 07.2015

Associate of Science - Mathematics

Los Medanos College
Pittsburg, CA
08.2018 - 05.2020

No Degree - Engineering

CSU Chico
Chico, CA
05.2001 -

Skills

Standard operating procedures

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Experience:

1 year in Document Processing 

2 years in Inventory Management/Specialist 

7 years in Office Management/Instructional Teaching

Timeline

Document Processor

Bank Of The West
05.2022 - Current

Inventory Specialist

Kolaboration Ventures
12.2019 - 12.2021

Associate of Science - Mathematics

Los Medanos College
08.2018 - 05.2020

Office Manager

Carson Swim School
05.2015 - 08.2022

High School Diploma -

Freedom High School
07.2011 - 07.2015

No Degree - Engineering

CSU Chico
05.2001 -

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Gabriel ClarkeDirect Consumer Loans Processor