Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gabriel Colin

Charlotte,NC
Gabriel Colin

Summary

Excellent active listener with experience working with adolescents regarding mental health & substance abuse to any sort of customer service career. Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.

Overview

3
years of professional experience

Work History

Volunteer Work/Internships

Job overview

  • Coach for a U10 boys soccer team in Danbury, CT where I organized and set up drills and soccer activities for elementary school aged players
  • Taught basic fundamental skills of soccer such as dribbling, shooting, and passing
  • Communicated with parents about information regarding the team and their children
  • Taught different aspects of life such as teamwork, communication, listening, and sportsmanship
  • Two internships; one as an assistant counselor at YMCA escape in Danbury, CT observing elementary/middle school kids in an after school setting that is mostly geared toward arts and craft programs
  • Second internship in college was at CHOICES Office in Danbury, CT
  • Organized intake assessments geared towards personal and family information
  • Formed focus groups and monitored clients' progress through written documents
  • Planned and implemented treatment plans, planned and conducted drug and alcohol abuse presentations
  • Gave individuals counseling and assistance in recognizing negative factors of substance abuse
  • Assisted and developed positive coping behaviors.

Coca Cola Bottling Co

Quality Assurance Lab Technician
10.2022 - 04.2023

Job overview

  • Tested and monitored finished beverage products and package quality to ensure results are in accordance with company quality assurance specifications and requirements
  • Performed water treatment quality tests following company specifications and requirements
  • Created quality holds on finished beverage products for containment and investigation when quality tests do not meet specifications
  • Calibrated and maintained lab instruments to ensure measurement accuracy
  • Maintained testing and calibration records and results through data entry into the Lab Data Management System
  • Performed syrup testing to include Brix, Assay, pH results by using an Ultra Performance Liquid Chromatography machine
  • Performed beverage testing to include Brix, Assay, Co2, Net Contents, pH, and taste and odor
  • Utilized software including word processing, spreadsheets, and inventory control systems
  • Communicated effectively and thoroughly to management and peers about test results and inspection findings outside of specifications.

Blythe Construction Company

Front Desk Assistant
07.2022 - 09.2022

Job overview

  • Answered and transferred an average of 30 calls daily, allowing only authorized personnel into a secured building and welcoming guests with professionalism
  • Processed incoming/outgoing mail on a daily basis in addition to completing various administration tasks such as communicating with project managers and estimators as needed to obtain and distribute important documentation.

BNI Treatment Center

Residential Counselor
02.2020 - 04.2021

Job overview

  • Provided support and supervision to clients struggling with mental health and substance abuse issues
  • Created positive and nurturing relationships with clients within professional boundaries and following policies and procedures
  • Maintained awareness of the environment while monitoring the behavior and activities of the clients to ensure safety at all times
  • Engaging in activities with the clients like going on hikes, surf therapy, equine therapy, music therapy, and fitness groups
  • Performed crisis management and interventions as necessary
  • Demonstrated role model behaviors
  • Maintained detailed documentation of all shift activities
  • Reduced behavioral incidents by 20%, increased client engagement in recreational activities from 15% to 80%, and led successful interventions in 75% of identified crisis cases.

Education

Western Connecticut State University
Danbury, CT

Bachelor of Arts from Social Work
05.2018

Enrico Fermi High School
Enfield, CT

High School Diploma
06.2013

Skills

  • Excel, Microsoft office, PowerPoint, Word, excellent written and verbal communication
  • Quality Improvement
  • Administrative Support
  • Client Coping Mechanisms
  • Documentation Skills
  • Data Collection and Entry
  • Phone Inquiries
  • Customer Satisfaction
  • Supportive Counseling Techniques
  • Crisis Intervention
  • Answering Phones
  • Social Media Posting

Timeline

Quality Assurance Lab Technician

Coca Cola Bottling Co
10.2022 - 04.2023

Front Desk Assistant

Blythe Construction Company
07.2022 - 09.2022

Residential Counselor

BNI Treatment Center
02.2020 - 04.2021

Volunteer Work/Internships

Western Connecticut State University

Bachelor of Arts from Social Work

Enrico Fermi High School

High School Diploma

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Gabriel Colin