Gabriel Cortez
Fresno,CA
Summary
Dynamic professional with a proven track record at Walmart, adept in team leadership and operations management. Excelled in enhancing team performance and customer satisfaction through effective problem-solving and critical thinking. Skilled in multitasking and adaptability, consistently achieving and surpassing sales goals. Demonstrates strong communication ensuring operational excellence.
Overview
6
6
years of professional experience
Work History
Assistant Team Coordinator (ATC)
Walmart
Fresno, CA
08.2024 - Current
- Lead daily operations in the absence of the Team Lead, ensuring efficient workflow and maintaining high performance across the team
- Mentor and provide guidance to team members, assisting with questions and resolving issues to enhance overall productivity
- Manage staff schedules, breaks, and lunches to ensure compliance with operational needs and time management goals
- Supervise order preparation and deliveries, ensuring all processes meet quality and time efficiency standards
- Maintain operational excellence in the backroom, ensuring smooth processes in the absence of direct supervision
Cross-Trained Retail Associate
Target
Fresno, CA
09.2023 - 03.2024
- Cross-trained in multiple departments, including cashiering, customer service, stocking, and inventory management, offering flexibility in handling various store functions
- Operated cash registers and assisted customers, maintaining a high level of service to enhance the retail experience
- Managed inventory control, assisted in stock counting, and helped optimize store organization for better operational efficiency
Independent Insurance Agent
PhP Agency
Fresno, CA
09.2023 - 12.2023
- Operated as an independent contractor, generating leads and acquiring clients through cold calling, networking, and referrals
- Conducted detailed insurance assessments, offering tailored recommendations based on client needs, financial goals, and coverage requirements
- Built and maintained client relationships to maximize sales and repeat business, operating with a strong emphasis on customer satisfaction
- Managed time and priorities effectively to meet personal sales goals and increase commissions, demonstrating strong self-motivation and work ethic
Waiter/Canteen Assistant/Assistant Manager
WonderValley Ranch Camp
Sanger, CA
05.2023 - 08.2023
- Prepared and served snacks, beverages, and light meals, ensuring all food and beverage offerings met safety and quality standards
- Managed daily canteen operations, including inventory control, customer service, and staff coordination
- As Assistant Manager, effectively coordinated staff schedules, managed breaks, and assigned tasks to ensure smooth operations and optimal customer satisfaction
Warehouse Worker
G&M
Fresno, CA
01.2019 - 04.2021
- Assisted in unloading and loading shipments, ensuring inventory was efficiently organized and processed
- Performed regular stock counts and contributed to the organization of warehouse space to improve accessibility and workflow
- Implemented safety and efficiency protocols, helping maintain a safe working environment for all staff members
Education
Currently Enrolled - Pre-Allied Health
Fresno State University
Fresno, CA01.2025
High School Diploma -
Sunnyside High School
Fresno, CASkills
- Team Leadership & Coordination
- Communication
- Customer Service Excellence
- Problem-Solving & Critical Thinking
- Time Management
- Inventory & Operations Management
- Teamwork and collaboration
- Goal setting
- Adaptability and flexibility
- Multitasking
- Technical Proficiency
- Sales & Marketing
- Bilingual
- Supervisory expertise
- Workload balancing
- Team motivation
Languages
- English (fluent)
- Spanish
Personalgoals
As a dedicated college student, I am focused on leveraging my academic experiences and flexibility from online coursework to excel in dynamic work environments. I aim to secure a rewarding position that allows me to contribute to business growth while gaining hands-on experience in leadership and professional development. Eager to collaborate with colleagues, continuously learn, and deliver exceptional results in any role I pursue.
Timeline
Assistant Team Coordinator (ATC)
Walmart
08.2024 - Current
Cross-Trained Retail Associate
Target
09.2023 - 03.2024
Independent Insurance Agent
PhP Agency
09.2023 - 12.2023
Waiter/Canteen Assistant/Assistant Manager
WonderValley Ranch Camp
05.2023 - 08.2023
Warehouse Worker
G&M
01.2019 - 04.2021
Currently Enrolled - Pre-Allied Health
Fresno State University
High School Diploma -
Sunnyside High School
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart