Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Darland

Salem

Summary

I am well Accomplished consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise

Overview

13
13
years of professional experience

Work History

Truf Grass Technician/ Tree & Shrub Specialist

PureTrurf
02.2024 - Current
  • Conducted routine equipment maintenance to ensure optimal performance and minimize downtime.
  • Diagnosed technical issues using diagnostic tools and implemented effective solutions.
  • Collaborated with team members to streamline operations and enhance productivity.
  • Trained new technicians on safety protocols and operational procedures.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Assistant Manager

Dutch Bros
02.2018 - Current
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Planned team-building exercises to increase employee performance and job satisfaction.

DutchBros Manager

DutchBros Coffee
12.2021 - 02.2024
  • Led cross-functional teams to streamline operational workflows and enhance productivity.
  • Developed and implemented strategic initiatives to optimize resource allocation and reduce costs.
  • Mentored junior staff, fostering professional development and enhancing team performance.
  • Analyzed data trends to inform decision-making and improve operational efficiencies.
  • Spearheaded process improvement projects resulting in measurable gains in service delivery speed.
  • Trained staff on best practices for task execution, ensuring adherence to company standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Fork Lift Driver

Kyle EIchler
06.2017 - 09.2017
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Worked in team environment to maintain high levels of productivity.
  • Safely operated lifting devices, forklifts.
  • Loaded warehouse trailers using [Type] forklift.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Laborer

Greens Nursery
07.2012 - 08.2012
  • Completed heavy labor tasks, including pulling weeds. building fences moving compost, planting plants and digging ditches.
  • Organized materials, tools and equipment to supply team members.
  • Worked alongside team to accomplish work goals
  • Efficiently prepared job sites by removing debris and setting up materials and tools.

Education

High School Diploma -

Dallas High School
Dallas, OR
06.2017

Skills

  • Recruiting and interviewing
  • Employee performance evaluations
  • Staff supervision
  • Training
  • Staff Management
  • Employee scheduling
  • Running a shift efficiently
  • Communication
  • Customer relations
  • Expert problem solving
  • Documentation management
  • Quality assurance
  • Advanced communication

Timeline

Truf Grass Technician/ Tree & Shrub Specialist

PureTrurf
02.2024 - Current

DutchBros Manager

DutchBros Coffee
12.2021 - 02.2024

Assistant Manager

Dutch Bros
02.2018 - Current

Fork Lift Driver

Kyle EIchler
06.2017 - 09.2017

Laborer

Greens Nursery
07.2012 - 08.2012

High School Diploma -

Dallas High School

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