Motivated professional offering knowledge dependability in maintenance, security and customer/resident relations. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Lakeshore Management
Gardiner, NY
2023.07 - Current
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Disassembled appliances to diagnose problems and facilitate repairs.
Routinely inspected equipment for preventive and emergency maintenance needs.
Cleared clogged drains and replaced valves, faucets and fixtures.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Picked and chose new shrubs and plants according to bedding and sunlight.
Cut grass in even lengths with power mowers or hand shears.
Operated landscaping equipment to maintain grounds and remove trees.
Trimmed or edged around flower beds, walks, or walls.
Security Supervisor
Vortek International
Poughkeepsie, NY
2020.06 - 2023.07
Periodically reviewed existing policies and procedures and made recommendations to improve security.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Reviewed security practices prior to events and identified potential weaknesses.
Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Apprehended and detained suspects, searched persons and property and conducted interviews to gather information and evidence.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Loss Prevention Specialist
Gap Inc
Fishkill, NY
2019.07 - 2020.02
Maintained records of incidents, including employee violations and customer complaints.
Interviewed witnesses and suspects in connection with security-related incidents.
Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
Ensured the proper use of access control systems by monitoring personnel movements throughout the facility.
Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
Security Officer
Texas Industrial Security
Fort Worth, TX
2016.08 - 2018.05
Assisted with crowd control during large events held at the facility.
Investigated all reported incidents of theft or vandalism on premises.
Monitored premises and recorded activity in daily officer reports.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Provided escorts for visitors as needed throughout the facility.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.