Gabriel DeRosa
Boca Raton,FL
Summary
Passionate and Reliable Hard working Computer Science Bachelor’s degree candidate seeking opportunity to achieve work school balance and potential for career. Willing to work hard and go the extra mile with a team that I can grow with.
Overview
6
6
years of professional experience
Work History
PCB Technician
Novtech, Inc.
04.2024 - Current
- PCB (Printed Circuit Board) assembly with all required components
- Soldering, Rework (Modifying Board for SMT), Inventory, and general computer systems.
- Manage work orders for custom PCB builds.
- QA product and ensure production line setup and breakdown
Server
Houston’s Restaurant
09.2022 - 06.2023
- Welcome guests, answer questions and recommend specials to increase profits.
- Operate POS terminals to input orders, issue table checks and collect payments.
Server
Miller's Ale House
08.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Customer Service Representative
Publix
08.2018 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate in Arts -
Palm Beach State College
01.2024
Skills
- Customer service
- Microsoft Office
- Adobe Photoshop
- AutoCAD
- Revit
- Computer Operation
- Attention to Detail
- Multitasking and Organization
Timeline
PCB Technician
Novtech, Inc.
04.2024 - Current
Server
Houston’s Restaurant
09.2022 - 06.2023
Server
Miller's Ale House
08.2021 - 08.2022
Customer Service Representative
Publix
08.2018 - 08.2021
Associate in Arts -
Palm Beach State College
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