GABRIEL DIAZ
Kissimmee,FL
Summary
Professional Warehouse Manager offering 20 years of expertise in supervising and training 154 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
2ND Shift Inbound/Outbound Manager
CVS Health. Distribution Center
Orlando, FL
10.2020 - Current
- Responsible for assign area on the inbound and outbound operation, areas included Receiving, Put-away, Replenishment, stocking, and Inventory Control, and outbound responsibilities include Split case/Full case picking, and shipping/delivery
- Executed plans as directed by General Manager providing strategic goals and direction to Supervisors and group leads to ensure results
- Responsible for 2nd shift inventory control team, and for weekly, monthly, and quarterly cycle counts and annual front store physical inventory.
- Ensured compliance with safety regulations, maintaining a secure work environment for all employees.
- Developed strong relationships with shipping carriers for better service and cost savings.
- Achieved increment of 12% for 2023 on-time delivery targets by closely monitoring schedules and addressing any potential delays proactively.
- Increased quality by 21% year 2023 by monitored quality and creating audits checklist and ensuring that all inbound and outbound procedures are being followed in accordance with DEA, FDA, OSHA.
- Established daily objectives and communicate policies and procedures to the supervisors and colleagues
- Improved warehouse efficiency by optimizing inbound/outbound processes and implementing new strategies by the use of Lean Six Sigma methodology.
- Able to increase KPI’s by 18% for year 2023 using by measuring daily and weekly performance to ensure achievement of all planned goals
- Followed closely all KPI’s Key Performance indicators including cost per piece, utilization, through-put, on time delivery, service level, delivery completeness.
- Work reviews, reports, and methods of operation to facilitate following through the operation, helped also on the modification and adaptation of Standard Operational Procedures to the necessities of our warehouse
Production/Outbound Manager
Alliance RX WP
09.2018 - 10.2020
- Manage the Fulfillment/Shipping operations by ensuring that all operational activities are conducted safely, efficiently, and effectively while ensuring conformance with all corporate policies
- Manage a team that consist of four team leads and 55 associates that supports Alliance RXWP Core Values
- Oversee the daily outbound operation in fulfillment/shipping to ensure quality and metrics standards are maintained and balance staffing needs on the production line with profitability plans and order volume, while ensuring orders are filled efficiently to meet company performance standards
- Conduct staff performance reviews, quarterly check-ins and 1:1s, guide employee performance and development, and manage quality and process improvement efforts to meet operational goals
- Perform analysis of product slotting routinely in conjunction with Pharmacy management to maximize picking efficiency
- Develop and ensure metrics “cost per order, productivity, utilization, fill rate, throughput, quality level” to maintain department efficiency and accuracy
- Identify, development and implement potential solutions thru Lean Six Sigma principles and tools “5’s, Value stream mapping, process map, root cause analysis and Kaizen” to resolve problems and/or remove barriers that inhibit the department’s ability to achieve performance and quality goals
- Conduct monthly 1:1s with Supervisors and team leads and team members to mentor, coach, talk about future growth plans and to listen to their suggestions to improve operations and to set SMART goals
- Conduct coaching sessions with supervisors and team members to discuss accountability for production, quality, safety, service level, delivery completeness, fill rate and to set expectations
- Partner with other Managers to execute daily building plans.
2ND Shift Inbound/Outbound Manager
CVS Health. Distribution Center
04.2009 - 09.2018
- Responsible for assign area on the inbound or outbound operation, areas included Receiving, Put-away, Replenishment and stocking
- Outbound responsibilities include RX, Split case picking, Full case picking, PFR picking and monitor trailers yard check
- Executed plans as directed by Operation Manager and General Manager providing strategic goals and direction to supervisors to ensure results
- Work reviews, reports, and methods of operation to facilitate following through the operation, helped also on the modification and adaptation of Standard Operational Procedures to the necessities of our warehouse
- Monitored quality ensuring that all inbound and outbound procedures are being followed in accordance with DEA, FDA, OSHA, Florida’s “Pharmacy Practice Act” and Pedigree Law Standards by all employees
- Maintained appropriate and required records for function areas under my responsibility
- Effectively mentored Team leads and current employees through their functions, monitor all mandatory compliance training to all current and new employees are completed
- Established daily objectives and communicate policies and procedures to the supervisors and colleagues
- Measured daily and weekly performance to ensure achievement of all planned goals
- Followed closely all KPI’s Key Performance indicators including cost per piece, utilization, through-put, on time delivery, service level, delivery completeness, service level to ensure we continuously provided positive results to our investors and customers
- Facilitated weekly meetings with supervisors and staff members to discuss Key Performance Indicators (KPI’s), goals, strategies for improvement, and challenges.
Education
Bachelor Business Administration: Industrial Management -
INTERAMERICAN UNIVERSITY
Skills
- Process improvement thru the use of Lean Six Sigma tools (5’S, Kaizen, DMAIC, Pareto)
- Management Development
- Transportation management systems
- Team Leadership
- Critical Thinking
- Daily Operations Management
- Problem Solving
- Quality Assurance
- Decision-making capabilities
- Communication and Interpersonal skills
Certification
- Florida Department of Business & Professional Regulation (Florida Certified Designated Representative)
- Lean Six Sigma Green Belt, C.S.S.C (Aveta Institute Business) August 29, 2020
Languages
Spanish
Native or Bilingual
Timeline
2ND Shift Inbound/Outbound Manager
CVS Health. Distribution Center
10.2020 - Current
Production/Outbound Manager
Alliance RX WP
09.2018 - 10.2020
2ND Shift Inbound/Outbound Manager
CVS Health. Distribution Center
04.2009 - 09.2018
Bachelor Business Administration: Industrial Management -
INTERAMERICAN UNIVERSITY