Trained to sell Auto, Boat, Motorcycle, RV, and Umbrella Insurance. I am an agent with a track record of closing 7 to 10 policies daily at Geico. Exhibits excellent communication and sharp problem-solving skills, ensuring customer loyalty through proactive follow-ups. Trained and led teams to exceed quality standards, demonstrating a goal-oriented and energetic work attitude. Adept at negotiating and multitasking. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.
Overview
4
4
years of professional experience
Work History
Specialty Sales and Service Agent
GEICO, Government Employees Insurance
01.2022 - Current
Promoted agency products to customers on the telephone. Prepared necessary paperwork to process insurance sales and renewals. Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Closed 7 to 10 policies a day. Addressed customers inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for them. Worked with upper management to ensure appropriate changes are implemented to improve customer satisfaction
Managed high call volumes while maintaining excellent customer service standards for prompt issue resolution.
Received 3 merit raises for consistently exceeding sales quotas and was names #1 sales agent in my department for consecutive months. Ranked top #3 agents consistently since I graduated training classes.
Participated in regular meetings to discuss performance metrics, identify areas for improvement, and develop strategies to achieve goals.
Assisted in training new team members on company policies, procedures, and best practices for successful integration into the team.
Exceeded performance goals consistently, earning recognition for outstanding sales/service delivery.
Proximity Marketer
Mr. Rogers Windows
08.2020 - 01.2022
Expanded company''s client base through effective networking, attending industry events, and showcasing success stories in presentations
Generated leads and conversions by optimizing geofencing techniques for targeted mobile advertising.
Stayed informed about industry developments and adapted strategies accordingly to maintain a competitive edge in proximity marketing efforts.
Increased foot traffic to brick-and-mortar locations with effective location-based marketing efforts.
Education
High School Diploma -
ATLANTIC SHORES CHRISTIAN ACADEMY
Chesapeake, United States
06.2018
Skills
Excellent communication skills
Goal-oriented
Excellent negotiating tactics
Sharp problem solver
Energetic work attitude
Telephone inquiries specialist
Organized
Excellent multi-tasker
Flexible schedule
Fast learner
Independent worker
Self-starter
Licensed Insurance Agent
Receptive to coaching and feedback
Software: Microsoft Office [Excel,Word,Powerpoint], Salesforce CRM