Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Dyer

Customer Service Specialist
Houston,Texas

Summary

I am a self-motivated customer service representative brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

7
7
years of professional experience

Work History

EXPERIENCE Logistics Coordinator

01.2018 - Current
  • Facilitate the shipping of products from department to department, or to surrounding warehouse before 8AM
  • Trained multiple associates at a time on company policy and utilizing company tools to effectively meet customer demand
  • Communicated with team to arrange product transportation, schedule staff, and reduce risk of not meeting customer satisfaction
  • Assist with product shipment while maintaining accurate product documentation for all loads entering and exiting the warehouse
  • Create clarity for new associates in company policy, product arrival time and nightly rate goals.

Signature Store Manager

01.2016 - 01.2018
  • Maintain accurate records of sales, purchases and department transfers to reduce risk of overspending
  • Prepare weekly sales data to relay to store leadership
  • Ensuring all invoices and bills are processed accurately and timely
  • Collaborate with merchandising director to develop new polices, price and marketing planning to implement in coordination with my team.

Education

A.A.S - Business Management

Lonestar University
2018

Skills

  • Logistics
  • Customer Service
  • Communication
  • Budgeting
  • Computer Proficiency
  • Excelllent Interpersonal Skilld
  • Proficiency in MS Office

Timeline

EXPERIENCE Logistics Coordinator

01.2018 - Current

Signature Store Manager

01.2016 - 01.2018

A.A.S - Business Management

Lonestar University

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Gabriel DyerCustomer Service Specialist