Dynamic leader with a proven track record at Icon Global Logistics LLC, excelling in sales management and conflict resolution. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Known for innovative solutions and adept at cross-functional team management, consistently achieving and surpassing performance goals.
Overview
7
7
years of professional experience
Work History
Manager Business Development and Logistics.
Icon Global Logistics LLC
08.2020 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
creating new business ideas and follow up through implementation for a smooth operations.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Developed and maintained relationships with customers and suppliers through account development.
Manager Business and Account Audit.
Jegab Springfield Ventures LLC
05.2018 - 07.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved marketing to attract new customers and promote business.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Organized professional development programs for staff, leading to improved performance and skill sets.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Internal Control Assessment: Evaluates the organization's internal control systems to identify weakness and prevent fraud.
Compliance Checks: Ensures the company adheres to regulatory requirements, tax laws, and other financial legislation.
Audit Reporting: Prepares report on audit findings, providing insights and recommendations for improvement.
Data Verification: Ensures all financial data is accurate and reliable, checking for errors or inconsistencies.
Risk Analysis: Identifies financial risk and recommends strategies to address them
Education
MBA - Business Administration
University of Phoenix
Arizona City, AZ
12-2009
Skills
Strong verbal and written communication
Sales management
Marketing
Cross-functional team management
Project Management
Innovation management
Financial records oversight
Problem-solving aptitude
Conflict Resolution
Adaptability
Performance reviewing
Reliability
Time management abilities
Accomplishments
Over 10 years of strong business development and audit experience spreed across logistics, supplier chains and marketing.
Strong knowledge of audit procedures and exercise sound judgement.
Strong financial /professional service background with degrees in Accounting / Business.
Award -winning team player with exceptional work ethics, offering creative solutions. Proven ability to communicate, influence and interact with all types of customers, vendors and co-workers.
Timeline
Manager Business Development and Logistics.
Icon Global Logistics LLC
08.2020 - Current
Manager Business and Account Audit.
Jegab Springfield Ventures LLC
05.2018 - 07.2020
MBA - Business Administration
University of Phoenix
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