Gabriel Escalante Cintron
Guayama,Puerto Rico
Summary
Network Infrastructure technician with 4 years of experience in the Network Security field. Graduated from Inter American University of Puerto Rico with a bachelor's degree in Computer Science, Network and Security. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help the team achieve company goals. Possess a comprehensive and expert technical background in network configuration, maintenance, and network operation centers, while providing an excellent customer service experience. Bilingual (English & Spanish).
Overview
6
6
years of professional experience
Work History
Permit Agent
Planning Board
11.2019 - Current
- Provides the necessary tools to comply with current building codes and be better prepared for natural or catastrophic events
- Supports citizens in risk mitigation tasks and building code compliance, creating a system for registering expert resources for use during emergencies and/or for day-to-day operations
- Collects updated information, through physical and remote inspections of the properties in each community
- Helping to obtain current information on the state of the structures that allows identifying the areas of need and compliance
- Receives complaints about non-compliance with building codes, whether due to lack of permits, breach of contracts or damage to the environment
- Evaluate cases through physical inspections, for the corroboration of data in the system
- It is carried out with an interview with the owner of the property and the taking of photographs
- Preparations and writing of reports of each case evaluated and submit it to the pertinent programs, so that action is taken as established in the Joint Regulations of the Planning Board.
Pump Technician (Intern)
Control Power Solutions
10.2018 - 11.2019
- Installed, repaired, and maintained IP based industrial water pumps
- Inspected the pumps, ensuring the functionality, detecting, and reporting all operational deficiencies to supervisors
- Used Putty to configure the system, assigning the IP addresses and assuring the device was operational
- Conducted daily inspections to maintain safety requirements
- Created logical diagrams with Packet Tracer to present to customers.
Network Technician (Intern)
Stryker
08.2017 - 08.2018
- Responsible for all hardware and software equipment of the company
- Maintained and sustained network equipment, including multiple models of Cisco switches and routers
- Experienced in VOIP phones, printers & scanners, Wireless Access Points, among others
- In charge of responding to multiply trouble tickets, based by priorities, received to our ticket system named KISAM
- Created logical topologies of the network utilizing Visio diagrams.
- Managed security operations for more than 50 computers in network, related systems and maintenance protocols
Education
Bachelor's in Computer Science, Network and Security -
Inter American University of Puerto Rico
Guayama, Puerto Rico05.2020
Skills
- Computer Skills
- Highly organized and efficient
- Fast Learner
- Excellent Communication Skills
- Multitasking Skills
- Problem-Solving Skills
- Customer Service
- Hardware Installation
- Computer Operating Systems
- Switches and Routers
Languages
Spanish
Native language
English
Advanced
C1
Spanish
Proficient
C2
References
- Dr. Gisela Rivera, Universidad Interamericana de Puerto Rico, 787-864-2222
- Mr. Neftali Calixto, Stryker Arroyo, (787) 922-0695
- Mr. Jose Cruz Rivera, Control Power Solutions, (787) 457-8476
Personal Information
Title: Information Technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Permit Agent
Planning Board
11.2019 - Current
Pump Technician (Intern)
Control Power Solutions
10.2018 - 11.2019
Network Technician (Intern)
Stryker
08.2017 - 08.2018
Bachelor's in Computer Science, Network and Security -
Inter American University of Puerto Rico
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