Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Estrella

Stockton,CA

Summary

Dynamic Service Technician with EPA Universal Certification and a proven track record at Smart Care Solution. Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to get job done and to work to best of my ability. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Technician

Smart Care Solution (Turbo Technicians)
05.2024 - Current
  • Assisted in troubleshooting and repairing various service equipment.
  • Learned and adhered to safety protocols while performing maintenance tasks.
  • Supported senior technicians in diagnosing technical issues effectively.
  • Familiarized with tools and systems used for service operations.
  • Attended training sessions to enhance technical skills and knowledge.
  • Documented service activities accurately for record-keeping purposes.
  • Collaborated with team members to ensure efficient workflow during repairs.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Familiar with repairing Merrychef ovens.
  • replacing both electronic and mechanical components for Merrychef ovens.
  • Traveling extensively throughout Northern California to repair Merrychef ovens (San Jose, Fresno, Chico, Santa Rosa, Sacramento, etc.).
  • Followed safety procedures to avoid injuries in field.

HVAC Technician

Honeys Air & Solar
03.2023 - 12.2023
  • Conducted routine maintenance and inspections on HVAC systems to ensure optimal performance.
  • Collaborated with team members to troubleshoot complex HVAC issues effectively.
  • Documented service reports detailing repairs and maintenance performed on equipment.
  • Maintained inventory of tools and parts, ensuring availability for timely repairs.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Filled out detailed work orders for each job completed.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
  • Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
  • Assisted senior technicians in replacing compressors and condenser coils.

Food Service Worker

3 Pigs BBQ
09.2020 - 07.2021
  • Prepared and served food items according to health and safety standards.
  • Operated kitchen equipment efficiently, ensuring cleanliness and functionality.
  • Assisted in inventory management, tracking stock levels and ordering supplies.
  • Collaborated with team members to streamline food preparation processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized workstations, promoting a safe and efficient environment.
  • Trained new staff on food handling procedures and operational protocols.
  • Implemented best practices for waste reduction, enhancing sustainability efforts.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.

Education

HVAC Program - HVAC/Refridgeration

UEI College
Stockton, CA
04-2023

Skills

  • EPA Universal Certification
  • Installation and repair
  • Professional and courteous
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Flexible and adaptable
  • Clean driving record
  • Able to travel extensively throughout region
  • Heavy lifting
  • Documentation and reporting
  • Mechanical aptitude
  • Work documentation
  • Mechanical tools
  • Verbal and written communication
  • Hand tools
  • Cost estimations
  • Technical training sessions
  • Maintenance and repair
  • Service ticket accuracy
  • Component repairs
  • Service reports
  • Client relationship management
  • Rapport building
  • Following safety practices

Certification

EPA Universal Certification

Timeline

Service Technician

Smart Care Solution (Turbo Technicians)
05.2024 - Current

HVAC Technician

Honeys Air & Solar
03.2023 - 12.2023

Food Service Worker

3 Pigs BBQ
09.2020 - 07.2021

HVAC Program - HVAC/Refridgeration

UEI College

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Gabriel Estrella