Proven leader with extensive experience at City of Denton Water Utilities, adept in crew management and enhancing team productivity. Skilled in safety protocols and fostering teamwork, I have successfully implemented efficient work processes, significantly improving work quality and customer satisfaction. My proactive problem-solving abilities and effective communication skills have been pivotal in driving results and ensuring safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Leader
City of Denton Water Utilities
Denton, TX
12.2022 - Current
Trained employees in time management and proper ways to complete job duties
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards
Monitored team members to verify work quality and address concerns
Served as the primary point of contact between crew members and upper management, relaying important information as necessary
Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively
Instructed crew members in safe work practices and methods to reduce work-related injuries
Communicated effectively with upper management, team members, and customers to keep everyone informed
Developed a strong sense of teamwork among crew members through regular communication and team building activities
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members
Established positive relationships with customers and colleagues through high standards of customer service.
Sales Professional
American Eagle Harley Davidson
Corinth, TX
03.2022 - 12.2022
Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Provided timely and effective resolutions to problems, securing clients, and ensuring satisfaction.
Reached performance objectives and sales.
Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Crew Leader
City of Denton Water Utilities
Denton, TX
02.2016 - 11.2020
Trained employees in time management and proper ways to complete job duties
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards
Monitored team members to verify work quality and address concerns
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
High School Diploma -
Billy Ryan High School
Denton, TX
05.2012
Skills
Crew oversight
Safety Guidelines
Multitasking and Organization
Crew Management
Teamwork and Collaboration
Heavy Lifting
Crew Coordination
New Hire Training
Work Planning and Prioritization
Equipment Maintenance
Documentation And Reporting
Safety protocols and procedures
Issue Troubleshooting
Verbal and written communication
Proactive Problem Solving
Certification
Wastewater Collections Operator 2 license by TCEQ
CPR training up to date
Class A CDL held since 2016
Operating backhoe/trackhoe/dump trucks/rollers/ compactors/ dozerz etc for 6+ years
Confined Space training up to date
Competent Person training up to date
Languages
Spanish, Native or Bilingual
Timeline
Crew Leader
City of Denton Water Utilities
12.2022 - Current
Sales Professional
American Eagle Harley Davidson
03.2022 - 12.2022
Crew Leader
City of Denton Water Utilities
02.2016 - 11.2020
High School Diploma -
Billy Ryan High School
Wastewater Collections Operator 2 license by TCEQ
CPR training up to date
Class A CDL held since 2016
Operating backhoe/trackhoe/dump trucks/rollers/ compactors/ dozerz etc for 6+ years
Confined Space training up to date
Competent Person training up to date
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