Gabriel Fino
SSC
Tolar,TX
14
years of professional experience
Experienced store manager and team trainer known for fostering a collaborative environment and driving customer service excellence. Skilled in training and mentoring staff to achieve operational goals and enhance team performance.
Work History
Janitor
1 Year 9 Months- Maintained cleanliness and sanitation of facilities through routine cleaning and maintenance tasks.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance.
- Collaborated with team members to achieve efficient workflows and high standards of cleanliness.
- Trained new staff on cleaning protocols and safety procedures to enhance team performance.
- Conducted regular inspections of facilities to identify areas needing attention or improvement.
Store Manager
4 Years 8 Months- Oversaw daily operations, ensuring exceptional customer service and efficient store management.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Developed and implemented promotional strategies, increasing foot traffic and sales revenue.
- Led team training initiatives, enhancing product knowledge and improving sales techniques.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Collaborated with corporate leadership on strategic planning initiatives for store growth and development.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Night Crew Stocker
1 Month- Organized and stocked merchandise to maintain optimal inventory levels.
- Collaborated with team members to ensure efficient product placement on shelves.
- Maintained cleanliness and organization of stock areas to comply with safety standards.
- Collaborated effectively with team members to complete nightly tasks efficiently and meet established goals.
Team Trainer
7 Years- Facilitated onboarding sessions for new hires, ensuring smooth integration into store culture.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained new employees in specific job requirements.
- Taught new team members correct procedures for all areas of operations.
- Mentored team members, fostering a collaborative environment that improved overall performance.
Education
High School Diploma
Skills
Multitasking and organization
Loading and unloading
Training and mentoring
Problem-solving
Customer service-focused
Client interactions
Store operations
Work independently
Relationship building and management
Friendly and positive
Timeline
Janitor
SSC
09.2024 - 06.2026Read More
Store Manager
Leslie's Pool Supplies
12.2019 - 08.2024Read More
Night Crew Stocker
Lowe's
10.2019 - 11.2019Read More
Team Trainer
Target
09.2012 - 09.2019Read More
Weatherford High School
High School Diploma
Read More