Gabriel Flores
San Antonio,TX
Summary
Accomplished and committed Executive Operations Officer adept at driving organizational efficiency through staff collaboration in order to meet corporate objectives. Attentive to detail with a passion for process optimization displayed across 20+ years of active federal service and recognized twice as the Army's Officer of the Year.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Officer
United States Army
11.2008 - Current
- Served as the Officer in Charge, responsible for the planning, coordinating, and synchronization of the staff in the overall execution of all Current Operations, Future Operations, unit training plans, Commanders Training Objectives, pre-mobilization requirements, and special projects.
- Independently initiates time sensitive staff work by comprehending the verbal orders to written orders and ensuring the successful execution.
- Informs the chain of command regarding identified problem areas, providing Course of Action recommendations and solutions by developing new modified work methods and procedures for administering program services.
- Provides advice and guidance on general policies and procedures in resolution of time sensitive issues and tasks concerning operational matters. Reviews, comments, and conducts mission analysis and other directives as required to ensure understanding and synchronization among staff and subordinates.
Mortgage Underwriter / Financial Planner
USAA Federal Savings Bank
08.2004 - 08.2009
- Approved or denied loans based on established criteria and underwriting guidelines.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Supported the loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
Education
Certification - Data Analytics
Massachusetts Institute of Technology
Cambridge, MA12.2021
MBA - Business Managment
Texas A&M University - Central Texas
Killeen, TX05.2014
Bachelor of Science - Business Administration And Management
University Of New Orleans
New Orleans, LA05.2004
Skills
- Operational Efficiency
- Workforce Planning
- Strategic planning and execution
- Operations Oversight
- Resource Management
- Organizational Efficiency
- Operations Management
- Supply Chain Management
Accomplishments
Army Runner-up Junior Officer of the year (General Strom THurmond Award) 2013.
Military Field Grade Officer of the Year (Military Officers Association) 2017.
Certification
Applied Data Analytics, Massachusetts Institute of Technology (MIT) Cambridge, MA.
Timeline
Operations Officer
United States Army
11.2008 - Current
Mortgage Underwriter / Financial Planner
USAA Federal Savings Bank
08.2004 - 08.2009
Certification - Data Analytics
Massachusetts Institute of Technology
MBA - Business Managment
Texas A&M University - Central Texas
Bachelor of Science - Business Administration And Management
University Of New Orleans
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