Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

GABRIEL FONSECA

BRONX,NEW YORK

Summary

Hardworking and reliable private event's capitan with strong ability in high customer satisfaction. Offering my experience and ability. Highly organized, proactive and punctual with team-oriented mentality.

Overview

17
17
years of professional experience

Work History

PRIVATE EVENT'S CAPITAN

SAGA
New York, NY
05.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Explained menu items, describing ingredients and cooking methods upon request.

Expo

Maiella
Long Island City, NY
09.2020 - 10.2022
  • Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Verified accuracy of order tickets prior to delivering food items to tables.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Collaborated with chefs on preparation times for various menu items based on demand levels.

Expeditor / Front Server

Del Posto
New York, NY
11.2006 - 03.2020
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Set tables for upcoming meals by following food service guidelines.
  • Take orders and delivering food to tables.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Provided exceptional service to high volume of daily customers.

Education

High School Diploma -

Liceo Italiano de Puebla
Mexico
07-1998

Skills

  • Teamwork and Collaboration
  • Friendly, Professional, Positive Attitude
  • Attention to Detail
  • Food Running
  • Table Setting
  • Banquet Coordination
  • Liquor, Wine, and Food Service

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

PRIVATE EVENT'S CAPITAN

SAGA
05.2021 - Current

Expo

Maiella
09.2020 - 10.2022

Expeditor / Front Server

Del Posto
11.2006 - 03.2020

High School Diploma -

Liceo Italiano de Puebla

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GABRIEL FONSECA