GABRIEL FONSECA
BRONX,NEW YORK
Summary
Hardworking and reliable private event's capitan with strong ability in high customer satisfaction. Offering my experience and ability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
PRIVATE EVENT'S CAPITAN
SAGA
New York, NY
05.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Explained menu items, describing ingredients and cooking methods upon request.
Expo
Maiella
Long Island City, NY
09.2020 - 10.2022
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Supported serving staff in delivering accurate and well-presented food orders.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Collaborated with chefs on preparation times for various menu items based on demand levels.
Expeditor / Front Server
Del Posto
New York, NY
11.2006 - 03.2020
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Set tables for upcoming meals by following food service guidelines.
- Take orders and delivering food to tables.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Liceo Italiano de Puebla
Mexico07-1998
Skills
- Teamwork and Collaboration
- Friendly, Professional, Positive Attitude
- Attention to Detail
- Food Running
- Table Setting
- Banquet Coordination
- Liquor, Wine, and Food Service
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
PRIVATE EVENT'S CAPITAN
SAGA
05.2021 - Current
Expo
Maiella
09.2020 - 10.2022
Expeditor / Front Server
Del Posto
11.2006 - 03.2020
High School Diploma -
Liceo Italiano de Puebla
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