GABRIEL GARCIA
Sales & Customer Service Professional
Sylmar,CA
Summary
Regency Fire Protection, Inc. 1/19 to 8/24
Fire Systems Repair Service Advisor
Proficient at reading Reg4 and Title19 test reports to clearly understand LAFD compliance requirements
Prepared estimates for Industrial, Commercial & Residential properties
Created and maintained professional relationships with customers and vendors
Detailed knowledge of fire sprinkler systems
Extremely articulate with both written and oral communication
Proficient in Microsoft Word and some experience with Excel.
Maintained an inventory of fire sprinkler system components
Logistically coordinated and scheduled all repairs from inception to completion.
Bulson & Company, Inc. 6/18 to 1/19
Project Estimator
Prepared estimates for Commercial & Residential projects
Created, managed, and maintained detailed estimates/budgets for projects
Proficient reading plans to clearly understand specifications on a project.
In depth knowledge of construction materials
Strong eye for detail
Excellent communication skills, both written and oral
Proficient in Microsoft Word and some experience with Excel.
Prepared a complete and detailed budget for each project
Prepared bids and submitted proposals for projects
Communicated with the Project Manager and team to ensure accuracy throughout the project
Prepared timelines
Prepared and communicated RFI from receipt, through pricing and review, to final submittal
Master Demolition Inc 8/16 to 6/18
Senior Field Estimator
Secured new customers through face-to-face contact, and/or by telephone.
Proven track record of achieving and exceeding monthly sales quota.
Built relationships by selling through account management.
Frequent follow up with prospects and customers to ensure positive results.
Maintained contact with prospects and followed up with open proposals.
Cultivated new accounts.
Excellent customer service experience and analytical skills.
Creative sales process and development of sales pipeline.
Strong networking abilities.
Strong communication skills.
Self-motivated, able to work with minimal supervision
Previous experience in sales in commercial trades: masonry, demolition, plumbing, and some
general construction
I am a confident, well organized, energized person with a great and positive social attitude.
Overview
19
19
years of professional experience
1
1
Language
Work History
Senior Account Representative
West Coast
08.2011 - 08.2016
- Increased and met annual sales goals from $200K in 2012 to $425K in 2015
- Maintained Top 5 Sales position in 2012, 2013, 2014, and 2015
- Cultivated new accounts with established difficult-to-obtain companies such as Chuck E
- Cheese
- RA Sushi, Morton’s Steakhouse and Flemings among others
- Actively serviced existing customers by setting targets that exceed company requirements for contacts per quarter
- Continuously exceeded sales goals due to individually targeted marketing campaigns broken by segment
Actively Seeking
03.2010 - 08.2011
- Mission College
- Took business courses related to marketing and sales
Site Manager
Pueblo Contracting Services
03.2009 - 03.2010
- Coordinated material requirements and delivery to meet job requirements
- Managed and supervised all masonry-related work
- Site manager duties:
- Set and confirmed job duties and expectations among various trades
- Set regular checkpoint meetings to confirm work progress
- Resolved issues and disputes to maintain budget and schedule constraints.
Superintendent
G&G Construction
05.1997 - 03.2009
- Point of contact with customers:
- Handled estimating and negotiation of work proposals
- Responsible for investigation and resolving customer service issues
- Trained new employees in proper work conduct and company safety requirements
- While trainer, had a record 680 days without an injury
- Handled site staffing and material logistics
- Executed quality control reviews
- Supervised purchasing of tool and equipment
- Tracked and approved employee payroll.
Education
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Mission College
9.96
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John F. Kennedy High School
5.96
Skills
- Excellent interpersonal skills
- Reliable in high stress situations
- Outstanding communication skills
- Excellent analytical, problem solving, and decision-making skills
- Detail oriented
- Motivated self-starter
- Specific construction knowledge in:
- Masonry
- Concrete
- Rough framing
- Roofing
- Rough and finish plumbing
- Site preparation (set and mark elevations)
- Demolition
- Design and aesthetics
- Specific knowledge in commercial refrigeration and State Health Regulations
Additional Information
- Other , Valid California Driver License.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureLanguages
Spanish
Bilingual or Proficient (C2)
Cycling
I enjoy cycling either with a group or alone and enjoy it very much. It allows me to clear my thoughts and de-stress.
Timeline
Senior Account Representative
West Coast
08.2011 - 08.2016
Actively Seeking
03.2010 - 08.2011
Site Manager
Pueblo Contracting Services
03.2009 - 03.2010
Superintendent
G&G Construction
05.1997 - 03.2009
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Mission College
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John F. Kennedy High School
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