Gabriel Garza

• Lead team of 20+ software engineers with diverse capability & skill levels in design of new products, enhancement existing systems, development of test procedures, and CI/CD services.
• Designed, developed, and managed web-based applications, databases, distributed cache configuration, and release process.
• Developed enterprise application architectural blueprints, along with documentation for all stakeholders.
• Collaborated with business analysts, developers, and cross functional teams in global locations to define project requirements, specifications, and build world class solutions that resolve GM's complex business problems.
• Analyze and define application strategy and determine system architecture requirements to achieve business goals.
• Review technical feasibility and formulate strategic plans for component development to enable future project objectives.
• Review detailed business requirements and interpret technical specifications into system requirements.
• Create team strategies and establish project scopes of work; communicate project deliverable time-frames and benchmarks to clients.
• Lead planning & execution of project plans, working with development team on timelines for product development.
• Mentor engineering team members.

• Eliminate growing IT spend for Salesforce platform and support.
• Insourced and transform existing back-office systems from Salesforce platform to custom in-house cloud-native application. Backoffice system is responsible for providing in-vehicle app store functionality to customer.
• Following twelve-factor methodology, we transformed monolithic system into 8 separate business component microservices using Java & Spring Framework
• Provide DevOps support & design enhanced solution for global deployment to all GM regions. (North America, South American, China, and Europe)
• Design & Build from the ground up a cloud-native microservices using Spring Framework and Pivotal Cloud Foundry (PCF)
• Critical SLA for application response time due to direct customer interaction was exceeded with new application.
• Cloud-based deployment provides additional resiliency, redundancy, and scalable platform for vital application.
• Travel to China to meet with GM Join Venture partners to discuss, plan, and train teams for deployment of new back-office system into China.
• Provide local on-site support in China, along with GM Global Infrastructure team, for first-ever deployment of Pivotal PCF platform to GM China.
• Provide support for verification, environment configuration, deployment procedures, and stability confirmation.
• Train support team and provide guidance on application health monitoring and troubleshooting

• Cultivated strong professional relationship with GM Korea business teams. Traveled to South Korea to meet face to face with business partners. Ensure IT innovation team has a strong understanding of business values and cultural practices.
• Regular meetings to ensure quality, value, and expectations of business enhancement deliveries.
• Collaborated with multiple teams daily to build out multiple application environments. Datacenter migration of four (VENUS, DOMS, SPDS, COC) business-critical & vital applications from South Korea D.C. to GM Enterprise Data Center (EDC).
• Engaged Telecom, Firewall, networking, and external Korean vendor to establish IPSec Tunnel linking GM EDC to Korea Vendor. Providing cost-saving by removing need for expensive MPLS connection to external vendor. Additional enhancements gained from migration was increased information security with encrypted transmission of data, and automatic fail-over of IPSec tunnel between two data centers in case of disaster.
• Lead setup of Business Continuity (BC) environment in an alternate data center for all four applications.
• Progressing applications toward standardization, modernization, and security enhancements.
  + Performing conversion of 100+ Oracle ProC batch jobs to Java
  + Performing a character set conversion of Database from ofUS7ASCII to UTF8
• Supporting application ownership tasks as laid out by GM leadership for VENUS & DOMS
• Analyze dependencies & connections to applications running in the Korea Remote Hosting Center needed by GM international infrastructure team for planning and BC support.
• Provide DevOps support for all applications

• Built strong professional relationships with Holden business team. Traveled to Australia to meet face to face with Holden business partners, dealers, and GM reps. On-site and Telepresence meetings to ensure quality, value, and expectations of business enhancement deliveries.
• Cultivate and develop a strong working knowledge of Holden business processes, sales models, order management. Helping to ensure deliverables provide the greatest benefits for our business.
• Performed a complex data center migration of three (SOMOWB, GVSOM, GVCT) business-critical & vital applications from HP D.C. to GM enterprise data center (EDC). As part of this migration, all three applications were moved simultaneously. The migration was successfully completed on the first attempt and Holden business was thrilled by the quality of the migration.
  + The application migrated comprised of a J2EE( struts & JSP) front-end application(SOMOWB), an Oracle SOA back-end application(GVSOM), and a SOA & Applet based application (GVCT)
  + Oracle SOA microservices back-end comprised of over 400 running SOA microservices spread across three individual domains
• Dramatically reduced the number of incidents (Business & Internal) for these apps with significant enhancements to application processing, environmental enhancements, and business process training. Prior to the completion of these enhancements, the app was a top 10 ticket producer in 2013 & 2014.
  + IE 7-9 compatibility upgrades
  + Vehicle inventory stock locator matrix
  + Application standardization & compliance
  + Reduced security vulnerabilities, and increase overall stability, by researching, testing, and applying the latest vendor patches
  - Application Owner of the front-end application SOMOWB
  - Provide DevOps support for all applications

In addition to standard project work and responsibilities. I've undertaken the following special projects.

• Adobe Campaign email marketing platform buildout & delivery
  - Performing a platform upgrade of BPO application, Vehicle Online
• Order Guide (VOGLD) by migration from external vendor datacenter to GM infrastructure
• Data center migration of two application used by Holden business team for marking offer configuration (MIBC) and inventory forecasting and planning (Forecast)
• Setup & maintain local development VM’s for all applications to ensure commonality across development team

• Cleared for access to work with security sensitive information deemed personal and highly confidential.
• Serve as agent between Procurement Services and universities internal departments and over 500 external vendors.