Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriel Garza

Summary

Dedicated individual with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

PetSmart
10.2022 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and faced / stocked merchandise.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Customer Service Associate

Walgreens Boots Alliance
08.2021 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.

Supervisor

Supera Fulfillment
06.2020 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.

Education

Combo Welder Certification - Welding

San Jacinto College District
Pasadena, TX
12.2022

High School Diploma -

Galena Park High School
Galena Park, TX
06.2021

Skills

  • Assigning Tasks
  • Pipe Welding
  • SMAW welding
  • Tig welding
  • Electric Grinders
  • Safety Procedures
  • Active Listening
  • Metal preparation

Certification

Combo Welder

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Retail Sales Associate

PetSmart
10.2022 - Current

Customer Service Associate

Walgreens Boots Alliance
08.2021 - 04.2022

Supervisor

Supera Fulfillment
06.2020 - 10.2021

Combo Welder Certification - Welding

San Jacinto College District

High School Diploma -

Galena Park High School

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