Gabriel Gilbertson
Roanoke,VA
Summary
Motivated professional with a proactive attitude and a fast learning capability. Demonstrated strong work ethic and effective communication skills. Committed to contributing to dynamic teams and supporting organizational objectives.
Experienced with door-to-door canvassing, engaging residents to support various initiatives. Utilizes persuasive communication techniques and active listening to foster positive interactions. Strong understanding of campaign strategies and community outreach best practices.
Professional canvassing specialist equipped with strong communication and persuasion skills. Proven ability to engage with diverse communities, foster team collaboration, and adapt to changing campaign needs. Known for reliability, results-driven approach, and maintaining high standards in all tasks. Skilled in data collection, outreach strategies, and maintaining positive public interactions.
Overview
6
6
years of professional experience
Work History
Canvasser
Renewal By Anderson
08.2024 - Current
- Led outreach campaigns to engage community members and increase participation.
- Developed persuasive messaging tailored to target demographics, enhancing the effectiveness of canvassing efforts.
- Trained and mentored junior canvassers on best practices and effective communication strategies.
- Analyzed feedback from canvassing efforts to refine approaches and improve engagement rates.
- lead generation for the sales team
Barista
Target
06.2024 - 08.2024
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Created promotional displays for advertising special events or promotions at the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Market Team Member
Target
04.2023 - 06.2024
- Communicated effectively with other departments about upcoming promotions or events.
- Reviewed data from POS system to determine which items were selling best.
- Analyzed consumer feedback surveys to identify areas of improvement.
- Participated in weekly inventory counts to ensure accuracy of stock levels.
- Provided product knowledge and advice to customers to ensure they made informed decisions.
- Ensured compliance with health and safety regulations at all times.
- Performed cash register transactions efficiently and accurately.
- Handled customer complaints and provided resolutions in a timely manner.
- Demonstrated strong understanding of company policies and procedures.
- Maintained accurate records of inventory, orders, and customer data.
- Monitored market trends and competitor activity for potential business opportunities.
- Conducted product demonstrations for customers at store events.
- Answered phone calls from customers regarding orders and product inquiries.
- Organized merchandise on shelves according to store standards and guidelines.
- Processed payments accurately using point-of-sale systems.
Bookseller
Barnes & Noble
04.2022 - 04.2023
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Adhered to all safety policies while handling merchandise.
- Greeted customers as they entered the store, providing friendly customer service.
- Restocked shelves when necessary to maintain adequate levels of inventory.
- Resolved customer complaints in a professional manner.
- Organized book displays to attractively showcase products.
- Performed opening and closing duties such as counting cash drawers and checking all equipment for proper functioning.
- Prepared special orders for customers when needed.
- Explained product features and benefits to encourage sales.
- Inventoried new shipments of books and displayed them for sale.
- Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Developed an understanding of different types of literature by reading reviews from industry publications.
- Processed payments quickly and accurately using cash registers or point-of-sale software systems.
- Suggested additional items to customers based on their interests.
- Checked returned items for accuracy against purchase receipt records.
- Participated in team meetings to discuss new strategies for increasing sales.
- Tracked inventory levels using computerized systems.
- Resolved customer complaints promptly in order to maintain positive relationships with clients.
- Provided information about titles, authors, and genres to customers who requested assistance.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Cashier/manager
Orange Street Food Farm
08.2019 - 01.2022
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Managed and trained cashiers on proper cash handling procedures.
- Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Assisted in the development and implementation of store policies and procedures related to cash management activities.
Education
Master of Arts - New Play Development Theatre
Hollins University
Roanoke, VA05-2025
Bachelor of Arts - Theatre
The University of Montana
Missoula, MT12-2021
Skills
- Food Preparation
- Coffee expertise
- Tea expertise
- Food Running
- Table Bussing
- Ordering Procedures
- Lead Conversion
- Visual displays
- Literary knowledge
- Inventory Management
- Sales processing
- Organizational abilities
- Reading Comprehension
- Special order management
- Textbook sales
- Educational events
- Conflict Resolution
- Social Perceptiveness
- Written Communication
- Self-Directed
- Public Speaking
- Organization and Time Management
- Basic Math
- Interpersonal Communication
- Microsoft Office
- Data Management
- Collaboration
- Excellent Communication
- Active Listening
- Task Prioritization
- Quick-learning
- Flexibility
- Client relationship building
- Customer engagement
- Customer relations
- Sales experience
- Sales expertise
- Cold calling
- Marketing
- Opinion taking
- Direct sales
- Direct marketing
- Sales pitch development
- Product promotion skills
- Door-to-door sales
- Residential canvassing
- Canvassing strategy
- Lead prospecting
- Teamwork and collaboration
- Teamwork
- Quick learner
Timeline
Canvasser
Renewal By Anderson
08.2024 - Current
Barista
Target
06.2024 - 08.2024
Market Team Member
Target
04.2023 - 06.2024
Bookseller
Barnes & Noble
04.2022 - 04.2023
Cashier/manager
Orange Street Food Farm
08.2019 - 01.2022
Bachelor of Arts - Theatre
The University of Montana
Master of Arts - New Play Development Theatre
Hollins University
References
References available upon request.
Education and Training
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