Summary
Overview
Work History
Education
Skills
Languages
Middle Initial
Timeline
Generic

Gabriel G Lago

Miami,United States

Summary

Dynamic and results-driven professional with experience as a Shift Leader at Smoothie King, adept at enhancing team productivity and managing cash operations. Proven ability to address customer concerns with professionalism while ensuring a well-organized environment. Skilled in inventory management and committed to delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Investigative Assistant

ABT
Miami, FL
04.2024 - Current

Shift Leader

Smoothie King
Miami, United States
01.2022 - 11.2024
  • Handle basic customer service
  • Was in charge of taking care of ordering shipment and supplies for store
  • Assessed team performance to encourage productivity.
  • Responded to all customer concerns or issues promptly and professionally.
  • Executed cash management duties with POS and shift reports.

Cashier

Tiagos Tacos
Miami, United States
08.2021 - 01.2022
  • Gave customers full attention and attended to their needs.
  • Kept clean, organized, and well-stocked checkout areas.
  • Worked with supervisory team to meet customer needs.
  • Balanced cash drawer at beginning and end of each shift.
  • Addressed customer questions and complaints with professionalism.
  • Covered multiple store areas by cross-training in different roles.

Education

Certification - Fire l Fire ll -

Miami Dade College
01.2025

High School -

Cutler Bay Senior High
06.2024

Certification - EMT -

Emergency Training Academy
01.2024

Skills

  • Emergency response
  • Customer service
  • Team leadership
  • Conflict resolution
  • Technical troubleshooting
  • Inventory management

Languages

  • Spanish, Upper Intermediate (B2)
  • English, Proficient (C2)

Middle Initial

G L

Timeline

Investigative Assistant

ABT
04.2024 - Current

Shift Leader

Smoothie King
01.2022 - 11.2024

Cashier

Tiagos Tacos
08.2021 - 01.2022

Certification - Fire l Fire ll -

Miami Dade College

High School -

Cutler Bay Senior High

Certification - EMT -

Emergency Training Academy