GABRIEL GUERRIER

• Operated machining equipment safely with team of operators.
• Complied with company and OSHA safety rules and regulations.

• Removed damaged components, assessed faults and repaired or replaced with new parts; for example screens and batteries
• Worked mostly with apple phones but also completed repairs on iPods.

• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.

OTP basically means Operations Technology Person, I was responsible for maintaining and repairing the technology equipment in four restaurants; I was also able to perform self-installs and OS upgrades. I have been doing it for three years and a half.