Gabriel Gutierrez
Corona,NY
Summary
Hardworking, professional looking to obtain a full-time position with the opportunity for advancement. Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well poised with superior communication skills.
Overview
17
17
years of professional experience
Work History
Concierge/ Doorman
Stonehenge
05.2019 - Current
- Open doors and greet tenants and guest in a cheerful welcoming manner.
- Answers questions and assists guests with reasonable requests.
- Announce all visitors (unless directed otherwise).
- Assist tenants and their guests with large items. Keep the lobby area clean and neat.
- Ability to multitask and switch gears according to priority of requests.
- Make sure all packages are properly logged into system for tenants and retrieve packages for tenants when requested.
- Professional appearance and demeanor and an outgoing personality.
- Remains flexible to ever changing environment; adapts well to different situations.
- Stellar customer service skills.
Airport Ramp Agent
US Airways/American Airlines
04.2007 - 03.2018
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Ensured proper weight distribution in aircraft by diligently following load plans and adjusting as necessary.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Operated equipment while observing standard safety procedures.
Education
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY06.2001
Skills
- Able to demonstrate leadership abilities in high stress environments
- Bilingual (Spanish)
- Effective Decision Making
- Excellent communication, interpersonal and organizational skills
- Strong Work Ethic
Timeline
Concierge/ Doorman
Stonehenge
05.2019 - Current
Airport Ramp Agent
US Airways/American Airlines
04.2007 - 03.2018
High School Diploma -
Francis Lewis High School
Similar Profiles
NATHANIEL PEREZNATHANIEL PEREZ
Concierge at StonehengeConcierge at Stonehenge
Brooklyn FieldsBrooklyn Fields
Assistant Aide at Stonehenge of OremAssistant Aide at Stonehenge of Orem
Andrea AcostaAndrea Acosta
Clinical Experience at Stonehenge Rehabilitation CenterClinical Experience at Stonehenge Rehabilitation Center