Gabriel Hayes
Liberty Hill,TX
Summary
Dynamic Assistant Manager at Ritos Mexican Food, recognized for enhancing customer satisfaction and streamlining cash handling processes. Proven team leader skilled in fostering collaboration and mentoring staff, while ensuring compliance with health regulations. Achieved significant improvements in operational efficiency through strategic planning and effective decision-making. Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Rito's Mexican Food
07.2019 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Newspaper Carrier
Driveway Inc/ Austin American Statesman
01.2011 - 02.2019
- Assembled and bagged newspapers prior to delivery.
- Maintained punctual delivery times for consistent customer service experience.
- Distributed papers in various weather conditions during early morning.
- Delivered newspapers and flyers to about [300-500] homes daily.
Education
High School Diploma -
Quest Highschool
Burnet, TX05.2009
Skills
- I take pride in being as respectful and helpful as possible with Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Rito's Mexican Food
07.2019 - 03.2025
Newspaper Carrier
Driveway Inc/ Austin American Statesman
01.2011 - 02.2019
High School Diploma -
Quest Highschool
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