Gabriel Heinemann
New York,NY
Summary
Developed strong survey research and analytical skills in fast-paced, data-driven environment, now seeking to transition into a Public policy research and implementation role. Demonstrated ability to conduct thorough data analysis and produce detailed policy reports. Keen to leverage these skills to contribute meaningfully in new professional capacity.
Overview
3
3
years of professional experience
Work History
Research Associate
YouGov
12.2024 - Current
- Collaborated with 3 cross-functional teams to design and analyze data from questionnaires.
- Designed, edited, and analyzed questionnaires to produce research data for clients from a variety of sectors.
- Worked fast-paced environment and completed 4 projects weekly under significant client pressure and tight deadlines.
- Chosen by senior researchers to assist in projects for the 2 highest revenue-generating clients.
- Learned how to utilize questionnaire software language and code/analyze surveys using proprietary software and Excel.
Social Impact Consultant for a Community Non-Profit
Harris Community Action Fellow
01.2024 - 03.2024
- Designed and introduced a strategic plan after incorporating information from 3 stakeholder interviews
- Coordinated and Conducted interviews with 4 organizational stakeholders
- Volunteered to be the project manager and initiated communications with organizational clients, arranged weekly meetings, drafted 4 meeting agendas, and took meeting notes
Consultant for an Illinois state agency
Team member - Harris Equity and Social Safety Policy Lab
09.2023 - 12.2023
- Selected by Harris Faculty to serve on a 6-person team of graduate students to redesign an end-of-application survey for a State of Illinois agency
- Designed 7 CX metrics from the survey to facilitate continuous quality improvement
- Incorporated 2 human design principles and best practices in grammar and clarity to make the survey understandable and accessible
- Drafted a policy memo and presented key findings and recommendations in front of 3 organizational stakeholders
- Volunteered to be project manager and directed project email communications with the state agency lead, organized weekly tasks for other team members, scheduled meetings, and ensured the team executed tasks/deliverables on time
Customer Experience (CX) Intern
Wisconsin Department of Employee Trust Funds (ETF)
05.2023 - 09.2023
- Analyzed the responses of 40 employees to help brainstorm 79 CX related process improvements
- Mastered 3 CX principles: “Outside-In” approach, customer journeys, and gathering survey data to guide “end to end” process improvements
- Facilitated 2 key cross-organizational meetings, including the end-of-year “Lessons Learned” and restructuring communication/email hand-offs between business units
- Wrote 4 internal “community articles” to update the wider ETF organization on recent CX projects and successes
- Created and presented 3 slides on “Lessons Learned” and employee survey findings in front of Strategic Council meeting (including the Secretary and Executive Team)
Education
Masters of Public Policy - Public Policy
Harris School of Public Policy, University of Chicago
Chicago, IL05.2024
Bachelors of Arts in Economics and Bachelor's of Music - Jazz Saxophone
Oberlin College and Conservatory
Oberlin, OH12.2022
Skills
- Data Collection, Data Interpretation, Research and Analysis,
- Client Outreach, Stakeholder Relationship-Building, Project Management, Presentation Design, Email and Interpersonal Communication, Customer Service
- RStudio, Stata, Microsoft Suite, Google Suite, Regression Analysis, Statistical Analysis, Data Cleaning, Quantitative Research, Survey Research
- Written Communication, Policy Briefs, Reports, Editing, Writing for Social Media and Newsletters, Survey Questionnaire Design
HONORS
Comfort Starr Prize in Economics (2022), Phi Beta Kappa (2022), Hanson Prize in Economics (2021), Omicron Delta Epsilon (2021)
Timeline
Research Associate
YouGov
12.2024 - Current
Social Impact Consultant for a Community Non-Profit
Harris Community Action Fellow
01.2024 - 03.2024
Consultant for an Illinois state agency
Team member - Harris Equity and Social Safety Policy Lab
09.2023 - 12.2023
Customer Experience (CX) Intern
Wisconsin Department of Employee Trust Funds (ETF)
05.2023 - 09.2023
Bachelors of Arts in Economics and Bachelor's of Music - Jazz Saxophone
Oberlin College and Conservatory
Masters of Public Policy - Public Policy
Harris School of Public Policy, University of Chicago