Gabriel Heitz

Led front-of-house operations, ensuring exceptional guest service and smooth daily operations across dining and bar services in a high-traffic environment. → Supervised and coordinated staff to maximize efficiency and maintain quality standards. → Managed bar inventory, reducing waste and maintaining optimal stock levels. → Trained and mentored staff on customer service, menu knowledge, and procedures. → Enhanced guest satisfaction through prompt handling of concerns and special requests. → Supported management with event coordination and promotional activities.

Directed daily sales operations across multiple locations, optimizing sales strategies and team performance. → Led a team of sales associates to achieve quarterly targets, resulting in a 15% average annual sales increase. → Managed inventory and supplier relations to maintain product availability and cost efficiency. → Built and maintained client relationships, expanding business with local gyms and wellness centers. → Conducted community networking events, strengthening brand presence and customer loyalty.