Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Packaged Application Development Associate
Accenture
06.2022 - Current
Assisting insurance billing department in recovering policies with data errors and/or missing transactions.
Developing and executing SQL queries in Microsoft SQL Server Management to identify and correct errors in billing.
Working with billing team to gather requirements in efforts to balance policies with billing errors.
Collaborated with cross-functional teams to ensure timely project delivery and high-quality results.
Managed competing and overlapping assignments, prioritizing based on urgency and remaining flexible as demands evolved.
Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
Front Office Manager
COURTYARD MARRIOTT WORLD TRADE CENTER
03.2018 - 05.2020
Organized and managed inventory database daily.
Completing all end of month processes for front desk, food and beverage, and accounting. Including balancing ledgers and month-end inventories
Interviewed, hired, and assisted in creating comprehensive training plans for associates.
Updated guests' profiles systematically incorporating preferences and feedback for providing personalized experiences during future visits.
Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
Education
High School Diploma -
Murry Bergtraum HS
New York, NY
06.2006
Skills
Data Compiling
Variance Analysis
Documentation Management
Requirements Gathering
Certification
Web Development Fundamentals - Nucamp, 02/01/22, Present, Beginner level HTML 5, Beginner level CSS 3, Beginner level JavaScript 6
Python Fundamentals and Data Structures, 03/01/22, Present, For Loops and Functions, Intro to Data Structures, OOP and Data Structures, Algorithms