Gabriel Hernandez
Corpus Christi,TX
Summary
Management professional leading high-performing teams. Well versed in administrative responsibilities, loyalty program success and customer service. Skilled in budgeting, business operations, inventory management, and vendor relations. Seeking management and administrative positions in the retail industry to leverage expertise in leadership, finance, and operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Operations Key Carrier
Marshalls 0803 CCTX
04.2023 - Current
- Acting MOD or PIC, New hire orientation, Interviewing and onboarding, Coaching new associates on monthly campaigns, Completing and maintaining supply requisition every fiscal month, Daily cash office and deposit reconciliation, Overseeing monthly inclusion and diversity training, meetings and projects, Responsible for team motivation and work culture events, Vendor relations, Receiving daily merchandise shipment and monthly supply requisition, Processing and organization of product, Scheduling and daily line up responsibilities, Markdown file completion, Execution of monthly and quarterly meetings and coverage topics
Manager
Whataburger 349 CCTX
02.2019 - 04.2023
- Oversee the daily operations of the floor, ensuring smooth and efficient service, Coordinate with the kitchen staff to ensure timely and accurate food production, Train and supervise floor staff, including servers, bartenders, and other service personnel, Monitor inventory levels and place orders for supplies as needed, Handle customer inquiries, concerns, and complaints in a professional manner, Ensure compliance with health and safety regulations, Collaborate with the management team to develop and implement strategies to improve customer satisfaction
Floor Lead Part Time
Lush, La Palmera
03.2021 - 01.2023
- Cash and safe management, Fiscal responsibility, Enforcement of store operations and standards, Inventory management, Loss prevention, Planogram execution, Coaching and development of sales ambassadors on product knowledge and usage, Meeting sales targets and achieving goals daily, Store closing procedures, deposit preparation, closing cash drawer, Deliver bank deposits
Sales Associate/Shipment Manager
Hot Topic, La Palmera Mall CCTX
11.2016 - 12.2017
- Organizing and stocking inventory when delivered and when closing, Store recovery and organizing during and after shift, Commended for highest net and gross sales consistently, as well as success with credit card and rewards, Organization of backroom, Following planograms and creating freestyle fixtures
Education
Bachelor Of Applied Science In Information Technology - Cybersecurity
The University of Texas At San Antonio
San Antonio, TXW.B Ray High School
Corpus Christi, TX05.2019
Skills
- Store operations
- Delegation Abilities
- Employee Scheduling
- Store maintenance
- Customer Service
- Cash Handling
- Customer Service Management
- Training and mentoring
- Staff Training and Development
- Cash Handling Accuracy
- Alarm systems
- Team training and development
- Product ordering
- Bank Deposits
- Cash Handling and Reconciliation
- Inventory and Stocking
- Computer Proficiency
- Handling Complaints
Certification
Servsafe Managerial Food Safety Certification, 08/01/27
Timeline
Administrative Operations Key Carrier
Marshalls 0803 CCTX
04.2023 - Current
Floor Lead Part Time
Lush, La Palmera
03.2021 - 01.2023
Manager
Whataburger 349 CCTX
02.2019 - 04.2023
Sales Associate/Shipment Manager
Hot Topic, La Palmera Mall CCTX
11.2016 - 12.2017
Bachelor Of Applied Science In Information Technology - Cybersecurity
The University of Texas At San Antonio
W.B Ray High School
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